Toyota of Simi Valley - Service Center

Good service from start to finish. Oscar was helpful, shuttle was perfect and all around great service. Only minor issues was not closing my hood (found out while driving away, glad I Oscar was helpful, shuttle was perfect and all around great service. Only minor issues was not closing my hood (found out while driving away, glad I didn’t get too far down the block before it alerted me). More

Great and timely service, all the representatives that helped me very helpful and very polite helped me very helpful and very polite More

Rob was easy to work with very knowledgeable no high-pressure great experience. my service was done on time. high-pressure great experience. my service was done on time. More

Kevin McCorkle, Service Dept, manager did a fanatic job in explaining the service required and what was to be done as a priority and what can be preventative and postponed until next service. Under Mr. J in explaining the service required and what was to be done as a priority and what can be preventative and postponed until next service. Under Mr. Joe McCorkle, Simi Valley Toyota has won my trust and I will only buy cars manufactured by Toyota because of this experience and trust he had inculcated. More

Lost the cover for the oil filter in my skid plate after routine oil change. routine oil change. More

Great people! Great Deal! Great Service! Will buy from Toyota Simi Valley again and again. Great Deal! Great Service! Will buy from Toyota Simi Valley again and again. More

Manny my service tech was amazing very professional and knew how to handle my frustrations with the service call center and parts department and taking over 6 calls and very rude people to just get an appt knew how to handle my frustrations with the service call center and parts department and taking over 6 calls and very rude people to just get an appt! You need to have people with customer service skills answering your phone.. after 4 call I got Stephanie and she finally listened and got me to where I needed to be Amy was super rude and was supposed to have supervisor Ruby call me and not surprised that never happened Back to Manny he worked with me to get my extended warranty to take care of the issue and got me in and out before the end of day I made another appt with him just because of the way he took care of me More

Took me right away at my appointment time and didn't try to talk us into making repairs we didn't want to do. to talk us into making repairs we didn't want to do. More

made appointment for an oil change, took me right away service done in a timely manner....however, during rotation of my tires a stud broke when tire was removed --when asked for the cost to repair was service done in a timely manner....however, during rotation of my tires a stud broke when tire was removed --when asked for the cost to repair was quoted $450-$500 as this was a big job!! As parts were not available I left and took my vehicle to a tire shop the total repair which took 30 minutes, $50.00 , More

Katie was very professional on the phone with scheduling my appointment for our Toyota Prius plug-in my appointment for our Toyota Prius plug-in More