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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.5
640 Reviews

640 Reviews of Toyota of Simi Valley - Service Center

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March 20, 2017

Mike Carpenter- Awesome! The only reason I'm not giving a 5 star rating is because nobody talked to me until Mike got off the phone. Mike 5STAR!! More

by char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
March 10, 2017

Above and beyond service. I would recommend them to family DCH Toyota did more then they were required to when I needed them. They have impressed me over and over again with their helpful and friendly staff an More

by MikeL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy and Sarah in Service
March 03, 2017

Minor Service - Oil Change, Spark Plugs, Rotate Tires Michael Harry was my service advisor, he was very professional and got me out in short order. I would recommend Michael to others who own a Toyota. More

by hgo60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harry
February 21, 2017

Great Service Dept! I brought my car in for maintenance without an appointment and they serviced it quickly. Everyone was polite and helpful. Used the courtesy van to d More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
February 21, 2017

Oil and filter change I arrived before my appointment time but they took me right away. I waited for the service to be done. They had coffee and snack machines available More

by javajohn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Py
February 21, 2017

excellent! We were traveling when the "Maintenance required "sign came on. You were quick to get us in for service. Michael was great!!!! Helpful, knowledgeabl More

by travelers from the NW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hardy
February 18, 2017

I brought my car in for 60k service. My service supervisor Sarah Collier was excellent. Sarah thoroughly explained the service and repair needed and delivered on time. Everyone worked to More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Collie and "xxxxxx"
February 17, 2017

Wonderful Experience! The whole experience of calling for the first time to set up an appointment for service, receiving confirmation via email, and having my car serviced More

by Michael
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Collie - Service Dept.
February 12, 2017

Thank you Thanks for all your service and help with my recent visit. You can tell that your staff is committed to excellent customer service and it is truly app More

by Shoe1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Giannoni
February 05, 2017

Service The service department of DCH Toyota has always been courteous, helpful and expediant. This time was no exception. The service was performed quickly More

by James Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Collie
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