Toyota of Simi Valley - Service Center

Manish was very attentive and caring about the service and the video description was very helpful and the video description was very helpful More

Thank you for you great work thanks Toyota of Simi Valley I appreciate you hard job I appreciate you hard job More

Oscar is very helpful and kind and try’s to do his best to make his customer’s feel comfortable to make his customer’s feel comfortable More

The main reason I scheduled an appointment was to help figure out why my car is constantly losing oil. My service rep (Manish) insisted that doing an engine flush would fix the issue after I consistently figure out why my car is constantly losing oil. My service rep (Manish) insisted that doing an engine flush would fix the issue after I consistently asked if I should wait until the multi point inspection is completed. Though I truly enjoyed how the service tech provides a video of the service recommendations, my car's oil dipstick literally showed no oil after putting less then 800 miles into my car. I genuinely feel that the service rep ripped me off for a service that was not needed and lost trust with this dealership, which I've been taking my car too for many years. More

Our service consultant Katie was very kind and friendly. The shuttle service was also very efficient. The shuttle service was also very efficient. More

Good service when I needed it. Got good info about what my car needs and was dealt with with courtesy and promptness. Thanks! Got good info about what my car needs and was dealt with with courtesy and promptness. Thanks! More

Excellent service. Oscar kept me updated .even openly car door when finished.Enjoyed my experience. Oscar kept me updated .even openly car door when finished.Enjoyed my experience. More

I checked under the hood and found the tech did not latch the air filter housing back into place. This could have been a major issue and potentially could have caused damage if left unchecked. Everything els the air filter housing back into place. This could have been a major issue and potentially could have caused damage if left unchecked. Everything else was perfect, but a mistake like that cannot be made on a customers vehicle. More

Great experience. Service was Very efficent , communication was very good, Cost was exactly what was quoted Service was Very efficent , communication was very good, Cost was exactly what was quoted More

Service was quick and completely honest. No hidden charges. Wait time was exactly what was estimated. Cost was exactly what was quoted. No hidden charges. Wait time was exactly what was estimated. Cost was exactly what was quoted. More