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Simmons-Rockwell Inc.

Elmira, NY

3.5
266 Reviews

784 County Road 64

Elmira, NY

14903

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266 Reviews of Simmons-Rockwell Inc.

April 27, 2024

If there should be a rating lower than one star. They do not deserve the one star. There are wonderful sales associates, however, when you get to the management division, they are liars, rude, unp More

by AVOID SIMMONS ROCKWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Smith - Sales GREAT GUY!!!! Matthew Campbell - Finance Manager completely unethical and unprofessional!!!!
December 19, 2023

I bought my Hyundai at this dealership and have never had a bad experience with their service department. They are truly the best More

by tobrien140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
August 26, 2023

We have bought a few cars from Simmons-Rockwell in the past 15 years. Went in recently to try to get a good deal on a used truck. The salesman was less than enthused about helping us make a deal and just More

by Disappointed Customer
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Phil
February 13, 2023

DO NOT TRUST THIS DEALER. Brought my Nissan in today 2/13/23 for 4 new tires. Upon picking up I noticed that 1 hubcap is now broken. Upon inquiring as to what happened dealer More

by JCrandall63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat Clearwater
December 01, 2022

I had a great experience buying a car from Derick Hart at Simmons Rockwell in Horseheads. He made the process so easy and closed the deal with the keys in my hands in under 24 hours. He listened to my needs More

by Brownie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Hart
September 24, 2021

Got the run around from all other 7 dealerships i dealt with except them. No xxxxxxxx mark up fees. Im not easy to please, n i will definatly be going back next time im looking to buy another vehicle. Truc More

by jacqueminchris74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
February 05, 2021

The dealership posted the vehicle before they had it and they advertised it as something it was not. Then proceed to lie about where the vehicle was actually located. I recommend not doing with this dealer More

by sworthly
Customer Service
Recommend Dealer
No
Employees Worked With
Jacob
December 12, 2017

Great Dealer Ship to deal with This is our second Sonata. Would not go elsewhere The first car we leased went very well and Jeff was a joy to deal with. When the time came to get ou More

by proet836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
December 08, 2017

New car Was a great experience will come back again. Tyler was a great saleapersom and was outgoing and patient with us. He was very knowledgeable of the veh More

by michaelkelley0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
December 07, 2017

2018 Elantra I love my Hyundai! I had a 2003 Elantra that I sold in 2013 for a 2011 Chevy Cruze, worst mistake I could have possible made. After a horrible expiren More

by coditrifiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sindoni
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