Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,638 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,638 reviews
June 14, 2023
I left the dealership twice and my car sounds no better than when i brought it in for my breaks making an awful noise. My other car went in for an oil change and they didnt even check all my fluids. Im not than when i brought it in for my breaks making an awful noise. My other car went in for an oil change and they didnt even check all my fluids. Im not even certain they did anything on both cars except charge me money. AWFUL More
by Kat
Verified CustomerEmployees Worked With
June 14, 2023
In spite of problems reaching my warentee company, service was completed well and with a minimum of distress to me. Very professional, polite and helpful. service was completed well and with a minimum of distress to me. Very professional, polite and helpful. More
by ERGOMAVEN
Employees Worked With
June 14, 2023
Skyline is easy to schedule service with by phone, online or through your FordPass app. On-site, they get your vehicle serviced and back to you quickly, but also properly. or through your FordPass app. On-site, they get your vehicle serviced and back to you quickly, but also properly. More
by amandaleigh
Employees Worked With
Rich Ramsey
June 14, 2023
Never have to wait long. Great and friendly customer service highly recommend will be going back in the future. Great and friendly customer service highly recommend will be going back in the future. More
by Carrie_swayze
June 14, 2023
Preformed the scheduled service within the time frame they said. Very satisfied with their performance and pricing. they said. Very satisfied with their performance and pricing. More
by Steve O
June 14, 2023
It was very nice and everything was fixed quickly. People were friendly and the recall was fixed quickly! People were friendly and the recall was fixed quickly! More
by DAS1162
June 11, 2023
I appreciate how they take care of me when i come in for service or to ask questions. service or to ask questions. More
by Jwmaggie49
Employees Worked With
