Skyline Ford

Purchase of a new car We went to buy a new Edge from Skyline Ford on Commercial St in Salem. We had test driven an Edge previously with Wally Waldron but it wasn't the mod We went to buy a new Edge from Skyline Ford on Commercial St in Salem. We had test driven an Edge previously with Wally Waldron but it wasn't the model we wanted so we waited until they happen to have one we did want. Wally was GREAT to work with on the test drive. When we went back to buy, Wally was out of town so Sam Stacey helped us. Sam was WONDERFUL to work with as well! We ended up buying a 2016 Edge SEL AWD and couldn't be happier with our vehicle and the experience of working with Sam and Skyline Ford. More

Service was excellent! Kelley Jones made it really easy to take delivery on the car we needed and wanted. Thank you for your attention to detail and customer service! Kelley Jones made it really easy to take delivery on the car we needed and wanted. Thank you for your attention to detail and customer service! More

Transparency I worked with Dan Waldron this week on a new F150 purchase, and it was the best experience I've had for new vehicle purchase ever. Everything was very I worked with Dan Waldron this week on a new F150 purchase, and it was the best experience I've had for new vehicle purchase ever. Everything was very clear regarding trade in value, and new truck cost which I really appreciated as I was considering DIY sale. Wally worked with me to find out my cost concerns as well as what I wanted in options, and was educational rather than high pressure. He tracked down an XLT with some Lariat options important to me which made the whole deal work. More

Excellent experience I have purchased three cars for Kelly Jonesand have found him to be very honest and trustworthy. He has been helpful in each of the deals and never d I have purchased three cars for Kelly Jonesand have found him to be very honest and trustworthy. He has been helpful in each of the deals and never did I feel pressure in arriving at a decision. More

Highly Satisfied Customer I had an excellent experience at Skyline Ford - went in for a Fiesta with a very modest budget and Jeremy G. worked with me to secure a great price, a I had an excellent experience at Skyline Ford - went in for a Fiesta with a very modest budget and Jeremy G. worked with me to secure a great price, and ensure that I was completely satisfied with my new vehicle. More

A great professional sales experience Kelly Jones was very easy to work with on buying our new truck. He took the time to answer all of our questions and make sure we were getting a truck Kelly Jones was very easy to work with on buying our new truck. He took the time to answer all of our questions and make sure we were getting a truck that was best for us. He made us feel very comfortable and there was no pressure. Tom in the business office was great he answered our questions and we were in and out and had the paperwork done in no time. We would definitely recommend Kelly Jones and Skyline Ford. More

Best car buying experience I've ever had I originally came in looking for a specific car, the Ford focus ST, at first it was a little bit out of my price range. Vee worked hard to find the be I originally came in looking for a specific car, the Ford focus ST, at first it was a little bit out of my price range. Vee worked hard to find the best solution for me. A couple weeks past and I came back in. Wally got super excited when there was a new offer from Ford that put the car in my price range. The whole staff was super friendly and awesome. Car buying can be stressful, but the people at skyline Ford really helped ease my anxieties. I drove away in my brand new Ford Focus ST. Thanks again for all of your help! More

"Top Drawer" Customer Service!!! Recently I pulled in to Skyline's Keizer service center to have the oil changed in my 2013 Mustang Boss 302. I had driven all the way from Portland a Recently I pulled in to Skyline's Keizer service center to have the oil changed in my 2013 Mustang Boss 302. I had driven all the way from Portland as they have always treated me well in Keizer. Unfortunately for me, there was a huge line of cars already in line. I had an appointment back in Portland in two hours. Jennifer came to the rescue. She was able to work me in so I was able to be finished in time for my Portland meeting. Thats one of the reasons I always make the trek to Skyline to have my Boss attended to. Thank you so much!!! Steve B. More

I love Jason in the service department!! My husband and I moved up here from reno NV. We didn't need vehicles in reno. But when we moved Salem. We realized we need a vehicle in this towns bu My husband and I moved up here from reno NV. We didn't need vehicles in reno. But when we moved Salem. We realized we need a vehicle in this towns bus system is not up to par in this town and you can't just walk everywhere. We ended up getting an old Subaru legacy that has needed repairs. My mother told me to contact Jason in the service department at ford dealership. That she trusted him and they do awesome work. Honest and reliable. So I did. We have since bought tires for the car and have had it worked on a few times. Jason is awesome. Always helpful even if I call tons of times to ask questions. Lol. Everyone in my family knows of Jason at ford. We always tell our friends and family oh you have a problem with your vehicle. Take it to Jason. Lol. Recently he saved us. As I said we were from reno NV. Well most people in reno bikes, walks, bus, or has a scotter. Well we had a scooter tao tao. I called everyone in the book I could look up for scooters. I almost gave up when I said I will call Jason. He was able to give me the number of a place who knew a mechanic who knew a mechanic who works on scooters. Thank you so much! You have been one of the best mechanics and service departments we have ever worked with. Keep up the good work and of course see ya next time we need auto mantaince. More

Our relationship started in the service department. Brandon, once again you pointed me in the right direction. John and Wally were great getting me into my new car. John even made sure that my phone Brandon, once again you pointed me in the right direction. John and Wally were great getting me into my new car. John even made sure that my phone was synced to my new car. Thanks guys! More