Skyline Ford

My husband and I were looking for a new hybrid car. We didn't know anything about Skyline Ford so we were a little apprehensive about going to a dealership we weren't familiar with. We were met with frie didn't know anything about Skyline Ford so we were a little apprehensive about going to a dealership we weren't familiar with. We were met with friendly faces soon after we arrived. We arrived around 2:00 pm and test drove three different cars. The salesman, Jon, spent all afternoon into the evening helping us with all the information we needed to make a decision on the ford fusion hybrid. We asked the dealership to give us their best offer on our car with no "game playing" back and forth. There was no pressure, no game playing, and we had a very fun experience. Thank you Skyline Ford for making our car buying experience a delight. We have bought many cars over the years (we are retirement age) and dealt with many dealers. We would recommend Jon Myhre and Skyline Ford to everyone. More

After at least half a year of searching, researching and pondering where to buy a good used truck capable of easily towing a 19 ft. fishing boat, my husband Dave was finally ready to take the leap and make pondering where to buy a good used truck capable of easily towing a 19 ft. fishing boat, my husband Dave was finally ready to take the leap and make a purchase. This is not a man who takes major purchases lightly! He spent a good portion of his evenings surfing craigslist, truckfinder, etc looking for 'the one'. He made a couple of unsuccessful forays to local dealers before we headed south of the WA/OR border. Our third stop was at Skyline Ford where Daniel 'Wally' Waldron greeted us warmly. Dave had called ahead and told him which vehicle he was interested in and Wally had seen to it that the 2004 Silverado was ready for a test drive. When I saw it being parked I knew we would be bringing it home with us. Dave elected to have Wally drive as he knows the town of Salem well. Wally answered all of our questions clearly, made us feel relaxed, just an all around pleasant and no pressure experience. Dave played it cool all along but the first opportunity I had to get him alone, I told him he needed to make an offer or I was going to head home without him so he would have to buy it! The process of bargaining and financial transactions went smoothly and we felt that all business was above board and convenient ly conducted. All in all, buying a vehicle from Skyline Ford in Salem was a rewarding experience and we would both enthusiastically recommend this business to friends and family. More

My wife and I purchased a Ford Fusion Hybrid yesterday and and had THE best auto buying experience to date. Jack Clevenger was extremely professional and friendly. Plain and simple, we were not harassed n and and had THE best auto buying experience to date. Jack Clevenger was extremely professional and friendly. Plain and simple, we were not harassed nor were we pressured into buying something that we were not comfortable with. The usual greet and meet at the dealership quickly turned into a pleasurable experience that was about our needs and nothing else. We got what we wanted at the terms we requested. Jack allowed us to take our time in making our final decision and actually left the room as my wife and I discussed the purchase. At one point, we actually left the dealership to attend a birthday party as Jack and Marc Merzenich continued to work on our requests. Whatever the case, my wife and I will definitely refer anyone and everyone to Jack at Skyline Ford. Thank you Jack! More

What a great sales expirence My husband an I met Jack a few weeks ago. We knew what vehicle we wanted and Jack gave us excellent customer service, he took us for a test drive and My husband an I met Jack a few weeks ago. We knew what vehicle we wanted and Jack gave us excellent customer service, he took us for a test drive and found a vehicle in Portland that was a match for us. We had to wait about 3 weeks for our house sale to close to buy the vehicle. There was no pressure, no phone calls asking if we were still interested (which is a big plus to us) when the money was available we called Jack to let him know we were ready to buy and he had the car there the next day. It was the least stressful vehicle sale I have ever experienced. Thanks Jack and the Skyline Ford crew for pulling it all together! We appreciate all of you. More

I bought a 2013 ford flex from skyline ford about a month ago. Karim Ibrahim helped me thru the whole process from looking for the car I wanted to getting it. He really helped out on everything he could. I ago. Karim Ibrahim helped me thru the whole process from looking for the car I wanted to getting it. He really helped out on everything he could. I recommend him if anyone is looking for a car go see him. Karim Ibrahim. Really nice guy and very helpful he also knows a lot about the cars. Thank you. Guys for all the help More

It was a bright and sunny day.... :^) We found a car It was a bright and sunny day.... :^) We found a car and our sales person, Karim Ibrahim, was extremely patient and he really worked to help us wit It was a bright and sunny day.... :^) We found a car and our sales person, Karim Ibrahim, was extremely patient and he really worked to help us with what we needed. He answered all the questions that we asked and what he couldn't answer himself he found the answer(s) from someone who had them. We give Karim Ibrahim 5 stars or an A+! Marc Merzenich (finance dept.) was also very helpful and efficient. Between the two of them they hurried the process of buying the car we wanted along so we could meet with our prior obligation in a timely manner. Marc Merzenich gets an A as well. Skyline Ford should be proud to have such good people representing their business. More

This is the worst dealership. It's to bad the owners (Donofrio) are such crooks. I went to look for a reliable used vehicle with my grandfather. We were greeted by eager salesmen who were extremely push (Donofrio) are such crooks. I went to look for a reliable used vehicle with my grandfather. We were greeted by eager salesmen who were extremely pushy. At some point I was talked into a 2003 Lincoln 's (one of many mistakes). When I asked about scheduling a time to have the car inspected by our mechanic at AJ's, my grandfather and I were told that the head mechanic for An's also worked for them and he looked over each car. After taking it into An's they confirmed my suspicions that Ford had lied to us. Long story short the car was a lemon. The DAY after I bought it the radiator blew out on me, to which of course, their response was tough luck. The list continues down from there for the next year. I was out a total of 16,000 dollars! I finally was able to find a wonderful car at Honda of Salem and now own a great pilot! The staff there was wonderful and gave me zero grief about having my mechanic look it over. They were extremely professional. Please take my advice and stay far away from Skyline Ford!!! More

I wrote a review yesterday about the bad experience I had with the service department at skyline ford. I was pleasantly surprised when Dan "Wally" called me this morning and express his sincere concern about with the service department at skyline ford. I was pleasantly surprised when Dan "Wally" called me this morning and express his sincere concern about making things right for me. The sales department at skyline made up for my bad experience yesterday and reimbursed me for what I had to pay for technician's time. I appreciate them reaching to me and making it right! I got reimbursed for what I paid servicing the key of my 2013 ford focus less than 24 hours later! I will definitely buy my future cars from skyline Ford, the people at the sales department and management made things right! Thank you for recognizing when a mistake has been made and for listening to my concerns! If you buy a car, go to Wally! I highly recommend him! I definitely see an Escape in the future, and Wally will be our salesman. More

This is our first Purchase that we have made with Skyline Ford, and, we were pleasantly surprised how friendly and knowledgeable our salesman Dan Waldron, was. He had answers to all our questions, and, helpe Ford, and, we were pleasantly surprised how friendly and knowledgeable our salesman Dan Waldron, was. He had answers to all our questions, and, helped us to find the right vehicle for us. There was no pressure to buy. Dan had patience with our questions and helped us "Try-on" the vehicles we wanted to with out pushing us into any specific vehicle. I felt as though what mattered to Dan was making sure we found the right vehicle, and, that we knew how all the features worked. Dan patiently listened to our questions and even Sync'd my wife's iPhone to our new car (2014 Ford Fusion Tuxedo Black). He even showed her how to play the music on her iPhone through the car stereo through the Bluetooth wireless connection. I know that we could have figured out how to do these things going through the owners manual, but, having Dan get this set up made us feel comfortable with our new car, as though we had owned it for quite some time. I wish to also say that the experience with the Finance Manager Marc Merzenich was great. We purchased a few additional items with our vehicle Extended warranty, etc... and there was no pressure to purchase these items. He offered us options and explained what the benefits would be to us, and let us make our own decision with out any coercion. This was a very pleasant car buying experience. I would highly recommend that if you are looking for a new car that you ask for Dan "Wally" Waldron, you will be happy you did, we are very happy he was our salesman. I know that if I have any questions or concerns, Dan, will follow through to make sure we are well taken care of. More

I was NOT looking forward to the whole car shopping experience, but Dan and the team at Skyline Ford alleviated my anxiety. My saleman, Dan "Wally" Waldron was a very nice, laid back guy and made me f experience, but Dan and the team at Skyline Ford alleviated my anxiety. My saleman, Dan "Wally" Waldron was a very nice, laid back guy and made me feel comfortable from start to finish. I detest high powered sales people, but Wally was anything but. He was professional, courteous, very knowledgeable about the product, but did not try to sell me me things that I didn't need or want. I will be looking forward to coming to his tutorial classes on how to work my car options cuz I hate reading manuals!!! I would also like to give a shout out to Mark, the Finance Mgr. He was very kind to me while I was "signing my life away" which put me at ease. Thanks guys for the pleasurable experience (I LOVE MY ESCAPE) and I'll bring a batch of chocolate chip cookies for you on my next visit. : ) More