
Skyline Ford
Salem, OR
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,525 reviews
Very prompt service and Jeff was very friendly. I did have to laugh because I had been avoiding purchasing a car due to dealing with car salespeople. And Jeff was the absolute epitome of the used car sa have to laugh because I had been avoiding purchasing a car due to dealing with car salespeople. And Jeff was the absolute epitome of the used car salesman stereotype! He even complimented me on being a "tough negotiator" and suggested I should get into car sales. And he and his manager, whom I never laid eyes on, did the back and forth price game. It was kind of like a Saturday Night Live skit. The only saving grace was that they were fair with the price in the end. More
We wanted to trade in our truck and buy a used Jeep. It all went smoothly, and we had a good time interacting with Ron, Chad, and Chris. Ron met us at the door and was cheerful, knowledgeable, and thoroug all went smoothly, and we had a good time interacting with Ron, Chad, and Chris. Ron met us at the door and was cheerful, knowledgeable, and thorough with information about the Jeep. He also had a great sense of humor, which made the long dealings of the day a lot less stressful. Ron was very thoughtful, as well, constantly offering to get us coffee or asking if there was anything we needed. We had driven up from Eugene to make this deal, and Chad went out of his way to facilitate getting a check cut and in our hands before we left Keizer, as the truck that we traded in was worth more than the price of the Jeep that we bought. Chris who helped us with all the transaction paperwork was a pleasure. He answered every question we had, and was very organized and patient. What a nice and effective crew! Additionally, the dealership had a very pleasant and relaxed atmosphere, was very clean with comfortable chairs, and had tidy bathrooms. All of the personnel we spoke to were friendly and polite. More
Salesman Jeff White was great, he treated us with respect and we were able to reach a deal with no pressure or hassle. However the finance dept was to aggressive in trying to get us to go with their financin and we were able to reach a deal with no pressure or hassle. However the finance dept was to aggressive in trying to get us to go with their financing. Their interest rate matched what we had prearrainged with our credit union but we had not wish to use another financial instituion, we had to decline their offer several times before we were able to conclude the process. The price on their vehicle was not cheap it was at the top of the price range but they did give us a fair trade-in price. No steal but a good overall value. More
Buyers Beware: I purchased a 2013 Ford C-Max from Skyline Ford a couple of weeks ago. My wife and I love the car and have always been loyal Ford customers. The C-Max is a great new design for Ford Skyline Ford a couple of weeks ago. My wife and I love the car and have always been loyal Ford customers. The C-Max is a great new design for Ford and driving the car has been a fun experience! I wish I could say the same thing about the sales experience we had at Skyline Ford. It turned our whole buying experience sour. We purchased the car though a corporate discount program so it was hassel free and we believe we got it at a fair price. The kicker was the saleman told us and showed us a document that said we would be able to get a $3600 rebate on our taxes if we bought the C-Max before year end. That information convinced us to buy the car that day. A day later we found out the program ended in 2010 and the "document" turned out to be a magazine article from 2009. The salesman said that this is what management told them, and had given them the document to show buyers. He later called me and admitted that it was a mistake. The dealership did offer to buy back the car. We decided to keep the car. We like the C-Max and we like Ford products. I wish I could say the same for Skyline Ford. You would think in this day and age that sales tactics like that would not be used. We plan on buying another Ford product in January. It's too bad we won't be buying from Skyline Ford as we have always supported local businesses. Regards Wayne and Marcia Floyd More
I came in just to look at a Subaru on the lot. Phil was right there to help me and was very patient while I inspected all the SUV's (V6's) on the lot. After deciding I couldn't afford the Subaru I fell fo right there to help me and was very patient while I inspected all the SUV's (V6's) on the lot. After deciding I couldn't afford the Subaru I fell for a Ford Edge. It had what I wanted plus more. Phil let me test drive it and explained all the functions and features. I was very comfortable in this vehicle. Phil was again very patient and he and Octavio worked very hard to get me the payment I could afford. They also gave me a fair price on my trade in. Phil has continued to accommodate my needs with subsequent questions and service. Phil wanted to make sure that I was satisfied with my purchase. I recommend Keizer Skyline and Phil McColly!! Donita Roseboro More
What a delightful experience! This is my second transaction with Skyline, and these guys are SO awesome! Thank you for my wonderful new F150 Lariat! You are treasures of the industry. I totally app transaction with Skyline, and these guys are SO awesome! Thank you for my wonderful new F150 Lariat! You are treasures of the industry. I totally appreciate your respect, friendliness and professional interaction! I may be 72 years old, but I'm shooting for 130 so I can COME BACK again and again to Skyline Ford. More
Everything was great. We came in looking for a Focus, but found the new C-Maxs on the lot and were very interested. We test drove it and were very happy. Jeff was very friendly and made sure we had eve but found the new C-Maxs on the lot and were very interested. We test drove it and were very happy. Jeff was very friendly and made sure we had everything we needed. More
I had the pleasure of working with Phil McColly and Octavio when I purchased my Certified Pre-Owned 2010 Ford Escape last July from the Keizer Store. I had told Phil that I was interested in findin Octavio when I purchased my Certified Pre-Owned 2010 Ford Escape last July from the Keizer Store. I had told Phil that I was interested in finding an SUV that would be great for camping, but also had more room. When I arrived on the lot, I found two cars waiting for me and I test drove a Jeep and a Ford Escape. The Escape just felt so safe and handled very well, especially after driving the two cars back-to-back and being able to compare the two. Phil explained the features of both cars during our test drive and I felt very comfortable the duration of the test drive. The decision was obvious by the time that we returned from the test drive. The finance process was so easy AND quick--- Octavio worked very hard to get my monthly payment where I wanted it and was also able to get me a great interest rate. The delivery process of the vehicle was so smooth, I was comfortable with all of the gadgets in the car by the time I drove off the lot. The blue tooth would have taken me forever to figure out if it would not have been for Phil's patience; he even offered for me to call at any time if I had any questions on how the equipment worked or if I had any issues. I loved that they included my first oil change free and that I received several calls after my purchase to gain feedback on the buying process, it made me feel like the dealership really cared. Thank you so much! More
This is the third vehicle that I have purchased from Phil McColly and Chad Clevenger. Best sales experience I have ever had. The whole Team out at Keizer goes above and beyond. From Parts & Service to Sales McColly and Chad Clevenger. Best sales experience I have ever had. The whole Team out at Keizer goes above and beyond. From Parts & Service to Sales & Finance, all Top Guns. Whenever I leave Skyline I feel Like Iceman coming in first place and that is how spending money at a Dealership should feel! There are no points for seconds place. Skyline is #1 for a reason. More
Came to see 2013 Fusion but hadn't received yet. Unpressured we decided to testdrive their last 2012...rest is history - WE FELL IN LOVE!!! Unpressured we decided to testdrive their last 2012...rest is history - WE FELL IN LOVE!!! More