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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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December 02, 2023

Excellent and professional service. Everyone was extremely friendly and helpful from the service rep to the cashier. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 01, 2023

Very efficient. Didn't have to worry about anything. Resolution came quick Everything was done in a timely manner More

by Keniaruby
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 01, 2023

Always takes care of my needs. Treats me with respect. Been a customer for about 30 years. I feel like several of the employees are my friends. More

by Malia G West
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Here's to 30 more years!

December 01, 2023

I already let you know I was very happy with Brian at Skyline Ford Body shop all good friendly and professional and efficient. That's all I have to say at this time More

by Jacky
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 01, 2023

They did some warranty work and some recalls on my truck did what they were supposed to do. More

by islanderson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 30, 2023

Great customer service, fast paced. Everyone i talked with was super nice. Great quality work More

by amanda.read99
Recommend Dealer
Yes
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 30, 2023

Professional and friendly service Finished the work in a timely manner. I would recommend this service shop. More

by tombomb
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Dec 28, 2023 -

Skyline Ford responded

Thank you for the recommendation and for choosing Skyline Ford!

November 30, 2023

Abrupt and rude. That’s the best I can say. I Will not come back. More

by Jgdesigns01
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Skyline Ford responded

We'd like to hear more from you regarding your visit. Send an email to jima@skylineforddirect.com when you can or give us a call.

November 29, 2023

When I got back to get my car, they did not say anything about it. Asked for my money and sent me on my way. When I looked at the paper my breaks are in the red. No one told me. A lady then called and said More

by Ajneuma
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Dec 21, 2023 -

Skyline Ford responded

We're genuinely sorry to hear about your experience with a lack of communication and the unresolved issues. It's our goal to provide attentive service and effective repairs. We'd like to hear more from you regarding your visit. Send an email to jima@skylineforddirect.com when you can or give us a call.

November 29, 2023

On time, fast, thorough, very helpful and courteous. They have my trust. That about covers it. More

by RMMAUTINO
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzales
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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