Skyline Mitsubishi

We went to this dealer to find a brand new car for me. I wanted a 2012 with third row seating, as we need the space for our larger family. We found an excellent car, got a very good price for our trade, an wanted a 2012 with third row seating, as we need the space for our larger family. We found an excellent car, got a very good price for our trade, and our payments are reasonable. We were promised a few of upgrades on the car, like remote start, a clear bra, and the front windows tinted to match the back, all were kept. We've never had a problem when we needed something looked at or needed any kind of service. We even got a cargo rack installed for a much better price than we could find it anywhere else, and they installed it for us. We'll go back here whenever we need a car. More

I went in with intensions to buy, got pressured into buying a 2002 Saturn L300. I thought everything was good until two weeks later the antifreeze light came on so I took it in and it was the thermostat buying a 2002 Saturn L300. I thought everything was good until two weeks later the antifreeze light came on so I took it in and it was the thermostat got that fixed. Than the same light kept coming on so I always had to check the antifreeze all the time because it was leaking. Four months later the I took the car in again and the waterpump had to be replaced. Eleven days later I had to take it back to a shop, still leaking so the shop says its the intake and head gaskets and that it is covered but They cant fix it so now it goes to a different dealership where Im told its the block heater, which is not covered. now I have a car that is worse than before...the struts are bad,the passanger rear window motor is broke so the window dont roll up all the way, the service engine light,security light, tool light, oil light,and gas light sometimes they stay on and sometimes they dont work at all. Also the all the gages work and then dont work. I called Skyline they told me to bring the car back and they would see what they could do to help me, I was told since im on umeployment and didnt have a co-signer they couldnt help me...IVE ONLY HAD THIS CAR 5 MONTHS!!! I would not send anyone to this dealership EVER!!!!! Not to mention I have paid all my payments even though I am unemployed at this time.. More

This is my third time to visit Cheryl for the service requirement for the Outlander GT. As usual, Cheryl was very professional, knowledgeable and competent. I would return for future service requiremen requirement for the Outlander GT. As usual, Cheryl was very professional, knowledgeable and competent. I would return for future service requirement on our vehicle. More

Daughter recommended MITSUBISHI PRODUCT AND WE ARE PLEASED AND FOUND SKYLINE. When we contacted the dealership, Jeremy responded with a very professional attitude and my spouse and I were impressed. PLEASED AND FOUND SKYLINE. When we contacted the dealership, Jeremy responded with a very professional attitude and my spouse and I were impressed. We drove three different models and decided on the Outlander GT model. More

I made and signed a contract deal in October 2011 for a used truck. In that deal I traded 2 vehicles with a "we owe" promising a $2,000.00 cash/check back to me once the deal funded. It is now January 2nd used truck. In that deal I traded 2 vehicles with a "we owe" promising a $2,000.00 cash/check back to me once the deal funded. It is now January 2nd 2012 and I do NOT HAVE the promised $2,000.00. What's more as of today, James the GM is trying to only pay me $1,800.00. To add insult on top of insult his finance department lost the original contract TWICE causing the vehicles that were traded in to go delinquent and report 60 days non payment on my credit reports! His finance officer Joe is refusing to write the necessary letters to each credit bureau to revered the gross error. And let's not forget they are not paying the $200.00 referal money to Roxanne Nance who has purchased 3 cars from them in the last year. More

I have purchased a total of three new mitsubishi's now and one near new ford truck. Each time I have worked my deal's with Jeremy Nichols in the internet department. I will never purchase a car from any and one near new ford truck. Each time I have worked my deal's with Jeremy Nichols in the internet department. I will never purchase a car from any other sales person as long as jeremy is still selling cars I will make all of my purchases from him. He has never given me any bad advise about any of my cars and if I ever need anything all I have to do is call him and he takes care of everything for me!!!!! More

I am a first time buyer and they didn't turn me away like most dealship did. They gave me a really good deal on a 2007 Mitsubishi Outlander and the interest rate they gave me was really really good. I would most dealship did. They gave me a really good deal on a 2007 Mitsubishi Outlander and the interest rate they gave me was really really good. I would really recommend these guys to anyone and actually my best friends is about to go down and visit with them. I am really glad I went down and talk to them thats why I bought my the day I went down. If you go ask for Joe or Eric really good guys. More

REading past ratings, Skyline Mitsubishi has removed my negative rating and replaced it with what appears to be glowing reviews by their employees, so i would not trust Dealer Rating for any valid or usefu negative rating and replaced it with what appears to be glowing reviews by their employees, so i would not trust Dealer Rating for any valid or usefull information about this dealership. I purchased a used vehicle from them. Driving home after taking delivery, I discovered belatedly during rush hour on the crowded I-70 freeway, that the vehicle had no radiator fluid because of a leak in the water pump. I managed to limp to a repair shop and had it fixed. I also had them fix a broken trunk lock that the sales guy said they would fix before I picked up the car. Total cost of repairs: $934.00. I had purchased the extended warranties because I was shipping the car out of state to my stepdaughter. I contacted these companies in Florida and was told they would not cover any of the repairs, that this was the dealership's responsibility.Since they refused to cover the covered repairs, I cancelled the contracts in writing a week after the purchase. I tried to work with Joe to get the repairs reimbursed, but got only excuses and delays. I was told it would take "4-6 weeks" to process the paperwork. I had to ship the car, so I did this and intended to wait the supposed 4-6 weeks. Then I became very ill, and it took me about 4 months to recover fully from my illness. When I called Joe to find out why the finance company had not received any refund from the dealership, he started in again with the delays and excuses. He claimed he filed the paperwork in January and couldn't understand why I hadnt received a refund. Bottom line: don't believe any of these reviews on this Dealer Rating website. They are as crooked as Skyline and Quintana. They claim that the dealership has to resolve all complaints to maintain their membership, but that isn't true. They simply removed my negative review and forgot all about it. If this review sees the light of day, I will be mightily surprised. RUN THE OTHER WAY! There are plenty of other dealers in the Denver area that will work with you and give you a pretty good deal. I've gotten good deals at Big Mike Naughton's in Aurora and Erlich's in Greeley. If they can't resolve a simple complaint like this, Skyline should be out of business. More

I was looking for a new car due to the fact that my 1997 saturn was shelling out on me. I have credit issues from medical bills ect from an accident this past fall. That is why I went to skyline. They adver saturn was shelling out on me. I have credit issues from medical bills ect from an accident this past fall. That is why I went to skyline. They advertise that they "love bad credit". I am realistic that I will have to get a higher millage car and have high interest payments to rebuild my credit. I spent hrs in Jeremy's office going over everything to make sure they could finance me, and what I could get for my trade in.He even insisted on showing me his online reviews. I got good news he said. They got me approved! We went and looked at cars to see what I could get. I didn't really see anything but they were getting more cars in in a few days in my price range so I decided to wait and come back with my boyfriend. After the weekend went by we went back in. Jeremy was busy so Eric his partner was going to help us. Eric took us into his office and started going over everything all over again. Ugh I already did this. I don't understand if they are partners then why are you checking on my trade in again. We spent another hr going over everything. Jeremy was so helpful the first day I went in and Eric just didn't seem to care. I felt handed off, discarded. Eric kept calling people about my finance which I was already told was done. At this point I was so frustrated that I just wanted to go home. Eric talked to someone on the phone hung up and told me that due to my pay-stubs saying one thing any my checking account statements saying another that they wouldn't finance me. I am a bartender so I make hrly pay but a lot more tips. I put everything in my checking account to show proof of income. Jeremy said that that was perfect and not a problem. But now I find Eric staring at me with some blank looking telling me another. He then acts like hes got this great idea to go fight for me. I really just want to go I am so turned off by Eric's lack of giving a sh** and going over and over everything again but we wait. 40 min later Eric comes back and says sorry. I get I am the one with poor credit, but don't sell me tell me we are good to go and then hand me off to some half xxx caring guy to waste my time. I spent a total of 6 hrs there for nothing. HUGE WASTE OF TIME!!! getting the hand off sucks!! More

Great experience! We used to have A+ credit and fell on hard times so our scores suffered, we weren't treated badly because of it. Jeremy took so much time advising us of the best deals and took the time hard times so our scores suffered, we weren't treated badly because of it. Jeremy took so much time advising us of the best deals and took the time to show us and let us test drive everything. We had originally gone to the dealership to look at a used HHR and walked away with a new car (totally different than expected). We are very happy with our purchased and glad Jeremy took the time to steer us in the right direction. We have purchased many cars over the years and let me tell you, this guy ROCKS, he's friendly, funny and just overall personable which the car industry lacks a lot of. Basically everyone we encountered had a great attitude. Thanks Skyline Mitsubishi for being a great dealership! Michelle and Charlie Jones More