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Skyway Buick GMC

Joplin, MO

4.8
104 Reviews

808 S Illinois Ave

Joplin, MO

64801

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104 Reviews of Skyway Buick GMC

October 09, 2025

The service advisor was excellent. The brake service was excellent. The oil change service was not even good. I assume the person who did the oil change also did the topping of the flu More

by ZWIEGEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only talked to John Wayne North, who is the service advisor. I did not talk to anybody else. John Wayne was excellent.
Oct 09, 2025 -

Skyway Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 09, 2025

The dealer is very helpful and kind and very helpful and they actually care about the customer More

by SAHARR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Taylor
Oct 09, 2025 -

Skyway Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 08, 2025

Wish they included oil changes longer for free and offer rotation as well no charge More

by TRAVISANDBECKY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton
Oct 10, 2025 -

Skyway Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 08, 2025

The service department was courteous and accommodating. They did great work and our vehicle was completed in a timely manner. We will definitely go back. More

by cjcookie11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton, Cole Taylor
Oct 08, 2025 -

Skyway Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2025

Immediate response to my needs & fixing someone else’s mistake. Friendly & knowledgeable. Will be transferring my business to Skyway. More

by MNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 07, 2025 -

Skyway Buick GMC responded

Thanks for sharing about your experience with Skyway Buick GMC. We appreciate your business and hope to see you again soon!

October 07, 2025

Great customer service. Always fast and friendly. Reasonably price. Worth the extra miles to drive to Joplin. More

by sboss1603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 07, 2025 -

Skyway Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 07, 2025

It was good, John went out of his way to meet my needs Good service More

by rthompson019
Recommend Dealer
Yes
Employees Worked With
John
Oct 07, 2025 -

Skyway Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Skyway Buick GMC.

October 07, 2025

John Wayne was was very helpful in dealing with my situation with the back up camera the crew did a great job thank them for the work they did More

by Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wayne
Oct 07, 2025 -

Skyway Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 06, 2025

Everyone there was very courteous and helpful,especially the sales person Terrell. He went over the features of the vehicle we purchased thoroughly! More

by MIKEJANA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrell , Cole Taylor
Oct 06, 2025 -

Skyway Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2025

This was a great dealership to work with. Very low hassle and low pressure. Quick and easy process. More

by GBAT369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrell Johnson, Cole Taylor
Oct 06, 2025 -

Skyway Buick GMC responded

Thanks for sharing about your experience with Skyway Buick GMC. We appreciate your business and hope to see you again soon!

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