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Sloane Honda

Philadelphia, PA

4.4
1,287 Reviews
Sloane Honda has a knowledgeable staff that has many years of experience within the auto industry. Our dealership is located in Philadelphia, and we proudly serve the area with all of the latest new Honda cars. This includes the Pilot, Accord, Ridgeline, Odyssey along with our large collection of used cars. Ready to find the vehicle you've been looking for? Stop in and arrange a test drive through the streets of Jenkintown, Langhorne, Conshohocken and Glenside today!
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9903 Bustleton Avenue

Philadelphia, PA

19115

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Showing 1,287 reviews

July 22, 2023

As good as their sales department is, so bad is their service. Got a call for service: “ please be there at 8:15am, not on 8:14, not on 8:16, 8:15 precisely. Upon arrival I found a line starting at Bus More

by zdaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 25, 2023 -

Sloane Honda responded

I sincerely apologize for the experience you had with our service department. We strive to welcome our guests with excellent customer service and it's dismaying that we fell short in your case. It seems there was a mix-up on our end about your appointment, and I will look into what happened here. I understand you're upset and that we've lost your confidence, but we do appreciate your feedback as it will help us make improvements in the future. If there's anything else you can add, please reach out. Thank you, Randy Warner - Service Manager - +1 (215) 305-5000

July 03, 2023

Thank yu sloane Honda for the opportunity to introduce me to the Honda accord sport, yu guys were very helpful More

by Hassanmoe435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvio
Jul 05, 2023 -

Sloane Honda responded

Thanks for the positive review! We appreciate your business and hope to see you again at Sloane Honda for all your future vehicle purchases. Enjoy the new Honda Accord Sport!

June 27, 2023

As usual the employees and service was excelent. That's why mmy last 3 honda's have been taken care of by sloane. More

by adam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Temur Abrorov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeNoble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Sloane Honda responded

Adam, thank you for your loyalty to Sloane Honda! We're glad that our team continues to provide excellent service and keep your Hondas in prime condition. See you next time!

May 03, 2023

A friendly, knowledgeable staff. I have been having my Hondas serviced here for years. I went in for State Inspection. Jamie in service quickly checked me in and kept me informed o More

by edmisczak1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
May 03, 2023 -

Sloane Honda responded

Thank you for reviewing Sloane Honda! Jamie will definitely appreciate your shoutout to his stellar care. We are truly grateful for your loyal business!

April 28, 2023

Wolves in sheep clothing. Liars. They tell things to get you in . Towards the end is just a bunch of lies won't be buying another vehicle here. I'll to people go elsewhere.👎 More

by jorgeriveracruz512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Sloane Honda responded

Jorge, I'm sorry to read your comments on your car-buying experience. We're committed to being transparent and honest with our customers and it's discouraging to hear otherwise. I would appreciate the chance to speak with you and address any issues you may have had during your time with us. If you'd be open to speaking further, please don't hesitate to reach out at any time. Thank you, Brett Younger - General Manager - 215 305 5000

April 20, 2023

John, my service adviser, was polite and knowledgeable. I have been using Sloane service since I purchased my car. More

by florencealman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John in service department, I rate him 5 stars.
Apr 21, 2023 -

Sloane Honda responded

Florence, we truly appreciate your kind words about John and the service you've received at Sloane Honda. It's an honor to have earned your trust as a loyal customer. Thank you for choosing Sloane Honda for your vehicle's service needs. We look forward to seeing you again in the future!

April 14, 2023

Not a reputable dealership. Sold me a car with a 90 day limited comprehensive took it back 4+ times kept getting told nothing wrong even had state out and the 2 of them said not More

by Joey8683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Drak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Sloane Honda responded

Mr. Paladino, as you are aware, you scheduled an independent state inspector to come and check out the vehicle and the motor mounts. Their conclusion was that the motor mounts were fine and working as they are designed to. If there is nothing wrong, it can not be covered under a warranty or service agreement. I am sorry that you are unhappy and am certainly willing to discuss trading it in for a different vehicle you are more comfortable with. Feel free to reach out to me to discuss your issue. Thank you, Brett Younger, General Manager, 215 305 5000

April 12, 2023

As always service was excellent. Mark patiently explained what needed to be completed in my car. I appreciated his help. Good dealership! More

by lindaleichter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 16, 2023 -

lindaleichter responded

Thank you for the good service.

Apr 19, 2023 -

Sloane Honda responded

Thank you for your 5 stars and shoutout to Mark! All of us at Sloane Honda appreciate your kind words!

March 22, 2023

The work was meticulous. The attendant was friendly, caring, very professional and made sure that I get prompt and good service. More

by chaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole from Service department
Mar 23, 2023 -

Sloane Honda responded

We're happy to hear your visit was so successful! Everyone at Sloane Honda works hard to deliver quality customer service that is personable, communicative, and efficient. Our team is grateful for your glowing review and looks forward to working with you again!

March 07, 2023

I have been having my Hondas serviced here for years. Jamie in service quickly checked me in car was ready in about her estimated time, More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Kubacki
Mar 08, 2023 -

Sloane Honda responded

Thank you, Bob, for your ongoing trust in the Sloane Honda team to service your Honda! We appreciate your five stars and kind regards for Jamie. See you soon!

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