Sloane Toyota of Malvern

On September 18, 2026, I purchased a 2015 Toyota Avalon from Sloane Toyota of Malvern, which was provided with a 9/26 state inspection sticker. As an injured veteran, I require a dependable sedan that is a from Sloane Toyota of Malvern, which was provided with a 9/26 state inspection sticker. As an injured veteran, I require a dependable sedan that is accessible to drive given my physical injuries. Shortly after taking delivery, the vehicle experienced moderate water intrusion issues. An independent inspection also revealed a dragging brake caliper. I returned the vehicle to Sloane Toyota of Malvern's physical custody for evaluation and resolution. Due to the unresolved condition of the vehicle, I am currently being forced to purchase another vehicle to maintain necessary mobility while documenting this experience and pursuing appropriate regulatory agencies and administrative channels. Based on my experience, I cannot recommend this dealership's service or sales response. More

I have already left a review on my sales buying experience at Sloane Toyota, and their service department is just as great as the car buying experience. Their customer drop off area is clear and yo experience at Sloane Toyota, and their service department is just as great as the car buying experience. Their customer drop off area is clear and you can actually have room to pull your car in. You’re greeted by the service associate who takes your keys, gets your mileage, and takes photos of your car. I think the photos of how the car comes in is a genius idea as we live in a day and age where people will make false claims of damage. It also brings peace of mind because if someone is damaged on the exterior it would be brought to your attention. Inside the staff at the desk are busy, but they get you checked in and in the waiting room within minutes. The time I waited for my vehicle is considerably shorter than what I’m used to at other dealerships (coming from Chevy, Honda, and Hyundai previously). After the work is done the associate you dealt with comes and gets you and goes over everything small and or large. I personally only had 5k service and a minor technology recall but I witnessed the staff speaking with other customers. I even observed another customer get a little upset with a female service advisor and the employee handled it professionally. You could watch the customers attitude go from annoyed back to a more calm demeanor. I say all this to say you guys have a great staff, quick turnaround time. They also send you a video update from the technician whose working your car. Personally that doesn’t sway me one way or another but I think it’s something new that I haven’t seen done anywhere else. 10/10 great service. More

Had a great experience! bassam was super helpful and friendly and the service time was quick. The dealership itself has a great place to wait. Will be back bassam was super helpful and friendly and the service time was quick. The dealership itself has a great place to wait. Will be back More

The services are good. The workers are welcoming and diligent with they way they carry out their task The workers are welcoming and diligent with they way they carry out their task More

Jason was very courteous and kind and helped service my vehicle efficiently. I was very pleased with the service. vehicle efficiently. I was very pleased with the service. More

Friendly and knowledgeable staff, detailed updates, Uber both ways, reasonable cost are all reasons to go to Sloane for service. both ways, reasonable cost are all reasons to go to Sloane for service. More

I took my Camry in for service because the battery light was on. The dealer spent two hours on the diagnostic and came back to tell me my car needed a new alternator, serpentine belt, water pump, steering p was on. The dealer spent two hours on the diagnostic and came back to tell me my car needed a new alternator, serpentine belt, water pump, steering pump, catalytic converter and two motor mounts and the dealer wanted $10,000 to do the work. My car was inspected by a different Toyota dealer six months prior and it was running fine. I had concerns about this estimate and diagnostic so I took my car to a small but highly respected local auto repair shop for a second opinion. The smaller shop checked my Camry and discovered it really only needed an alternator, serpentine belt and joint replaced in my exhaust pipe. Price: $1,800. I am extremely disappointed in Sloane Toyota and I cannot recommend this dealer to anyone. Buyer Beware! More

I had a great experience having my 4Runner serviced at Sloan Toyota. My service writer Tiffany was a pleasure to work with, very knowledgeable and friendly, she even set me up with a ride to work and back Sloan Toyota. My service writer Tiffany was a pleasure to work with, very knowledgeable and friendly, she even set me up with a ride to work and back to the dealer when the service was completed. The work was done correctly and on time. I wouldn't hesitate to have my vehicle serviced there again. More