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Sloane Toyota of Malvern

Malvern, PA

4.9
3,013 Reviews
At Sloane Toyota of Malvern, we help our customers find the new Toyota models and the used cars in Malvern that they've been searching for. Our sales staff will work with you, answer any questions that you may have to ensure you find the right vehicle. We proudly serve the greater Devon, West Chester, Exton, Conshohocken and Thorndale area.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 3,013 reviews

June 06, 2022

The process moved too quickly, and being transferred from rep to Manager without physical pricing documents to reference put me at a disadvantag. The carfax report for the vehicle I purchased was provided, b More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiz Khalaf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Sloane Toyota of Malvern responded

John, it's disappointing that we did not provide you with the seamless buying experience we strive to offer. I would like to apologize for the mix-up with your documents and the price of your vehicle. I am also sorry that the security stickers were not placed with more care. We use negative reviews to improve, and this information will be shared with our team. In the meantime, I would also like to speak with you directly to ensure any ongoing concerns are rectified. Please give me a call when you can. Thank you, Mike Nasrat - General Manager - 484-329-7300

June 06, 2022

Very helpful and knowledgeable willing to work with you and make you feel welcomed to be there More

by emutter1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Sloane Toyota of Malvern responded

Hello, thank you so much for providing us with your feedback. We really appreciate knowing that we're doing a good job. Have a lovely day from all of us at Sloane Toyota of Malvern!

June 06, 2022

This dealership was great! !! Mohamed was wondering. He kept us in budget and was very wonderful to work with. We love our new car and will definitely work with Mohamed again!!! More

by cskilton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Sloane Toyota of Malvern responded

Thank you for taking the time to give Mohamed and the Sloane Toyota of Malvern team a shoutout. We're so pleased you are enjoying your new car. Drive safely!

June 06, 2022

Very nice to deal with, very straight forward process. Everyone I dealt with was top notch More

by Kevin.raab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Toto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Whitby
Jun 06, 2022 -

Sloane Toyota of Malvern responded

We are delighted that you had a smooth and seamless experience with our team, Kevin! Thank you for choosing Sloane Toyota of Malvern and for sharing your feedback. Safe travels ahead!

June 06, 2022

Mohammed Ahmed, the salesman I worked with, really came through for me. He promised to let me know when one of the cars I was interested in arrived, and he kept his word. I was pleased with the process of More

by Marilyn.furfari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Toto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Sloane Toyota of Malvern responded

We are happy to hear that you enjoyed working with Mohammed to get into your new vehicle. Thank you so much for your business and review, Marilyn! All of us at Sloane Toyota of Malvern are grateful to have you as a customer.

June 05, 2022

My experience with Sloane Toyota of Malvern was just great! Ramiz is a very nice and patient professional who guided me, an expat from Brazil who just arrived in the US, through the whole process and ma More

by bafreitas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiz Khalaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Sloane Toyota of Malvern responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Ramiz and the Sloane Toyota of Malvern team. Safe travels, and we hope to see you back again down the road!

June 01, 2022

Debbie Burgess was extremely helpful with my search for a new vehicle in this shortage crisis. I'm sorry I couldn't wait until August for the new Carolla Cross that she scheduled for me. I wanted a new car More

by Capronw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debbie Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Sloane Toyota of Malvern responded

Hi, we will be sure to let Debbie know how helpful she was in your search for a new Corolla Cross. Although we were unable to secure your purchase with us at Sloane Toyota of Malvern this time, please let us know if we can ever help you with any of your future vehicle-related needs!

May 31, 2022

Frank made the car buying process easy. He was very helpful and knowledgeable about the vehicle. I would definitely recommend buying a car from Frank to others in the future. He deserves 10 More

by richardgoodall957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Straface
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Worst possible service. Extremely rude. Poor quality of service. I would not recommend this dealer for service. More

by yesyess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bassam Dahleh
May 31, 2022

Great experience! Mohamed was great and made the whole process seamless! Will definitely recommend to others More

by tyguinan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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