Sloane Toyota Malvern - Service Center

Our daughter took her 2006 Toyota Prius to Sloane for recall work, and was to have the oil changed and tires rotated there for convenience. The Service Associate told her she needed much more "maintenanc recall work, and was to have the oil changed and tires rotated there for convenience. The Service Associate told her she needed much more "maintenance assurance" work done to the car at 75K miles than it needed, especially since we changed all filters and performed all necessary maintnance tasks at 60K miles. Sloane charged over $350 for unnecessary services, including change of the brake fluid. Brake fluid change is not a recommended service by Toyota. When questioned about this "padding" to the service, the Service Department told us, "wow, Toyota really 'missed it' on this one, they SHOULD have recommended brake fluid change at 75K miles". Note that the brake PADS have not been changed on the car since we purchased it since the "B" setting is used to brake so much; each time the brakes have been checked, they show almost no wear. This was a pretty blatant abuse of the trust of a young woman. I would not visit this dealer without a healthy mistrust of motives for their service recommendations. More