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Sloane Toyota of Malvern

Malvern, PA

4.9
3,259 Reviews
At Sloane Toyota of Malvern, we’re proud to serve drivers throughout Chester County, Pennsylvania with a reputation built on trust, transparency, and long-term relationships. As part of the family-owned Sloane Automotive Group, we’re committed to delivering a straightforward, customer-first experience every step of the way. We offer a full selection of new Toyota models, certified pre-owned vehicles, and expert Toyota service, all backed by a team focused on honesty, consistency, and making the process as simple and stress-free as possible. Whether you’re purchasing your next vehicle or visiting for service, we’re here to help. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We take pride in building lasting relationships and being a dealership our customers can count on.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 215 service reviews

October 09, 2026

Tiffany is awesome. Out of 10 I will rate her15. I just wish that I was offered a dropped off or waiting when I called to schedule but everything was great. More

by mrmyu_66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Oct 13, 2026 -

Sloane Toyota of Malvern responded

Thank you for sharing your feedback about Tiffany! We're glad you had a great experience at Sloane Toyota of Malvern. We have noted your feedback about scheduling options for future improvements. Have a wonderful day!

October 08, 2026

As usual I have nothing to say but good things when it comes to our relationship with Sloane Toyota of Malvern. Our continued and ongoing FRIENDSHIP with you all continues to make our connection one of s More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Seiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Toto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bruenderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia/Dennis & Angelo
Oct 08, 2026 -

Sloane Toyota of Malvern responded

Rick, thank you for sharing your glowing review of Sloane Toyota of Malvern! We are so glad our team continues to earn your business and that you feel confident recommending us to others. See you next time!

October 08, 2026

Typically have a great experience with the dealer. My last service call was by far the worst one I’ve had. I could see my car sitting in the area ready for customer pick up for well over 20 minute More

by donbaright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Urbanella
Oct 08, 2026 -

Sloane Toyota of Malvern responded

I apologize for the inconvenience you experienced during your last visit. We pride ourselves on providing timely and efficient service, so it's concerning to hear that we fell short in this instance. I would like to learn more about what happened and see how we can improve moving forward. Please contact me at your convenience so we can discuss this further. Thank you for sharing your feedback with us. - Mike Nasrat - General Manager - 484-329-7300

October 03, 2026

Always professional- Mia is lovely & helpful & executes well. She is a great communicator- love Toyota Malvern. More

by Howardjulie33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia
Oct 06, 2026 -

Sloane Toyota of Malvern responded

Thank you for choosing Sloane Toyota of Malvern and for sharing your positive feedback about Mia and the team. See you again!

October 03, 2026

Excellent dealership. Have purchased 2 cars from them. From sales to service I highly recommend Sloane Toyota of Malvern. More

by Professor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bassam - Service Representative
Oct 06, 2026 -

Sloane Toyota of Malvern responded

We're thrilled to hear you've had such great experiences with us at Sloane Toyota of Malvern! Your recommendation means a lot. Thank you for your continued support!

October 02, 2026

Tiffany the service advisor was great. The service team provided excellent recommendations and provided timely service. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team- Tiffany
Oct 05, 2026 -

Sloane Toyota of Malvern responded

We appreciate your feedback, Al! We’ll pass along your gratitude to Tiffany and the rest of the team. See you next time at Sloane Toyota of Malvern!

September 29, 2026

Put on new tires but inflation lights went off on way home. Was this not checked? More

by cgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Sloane Toyota of Malvern responded

Thanks for contacting Sloane Toyota of Malvern! We would be happy to discuss any ongoing questions or concerns you have about your vehicle. Please reach out to our service team at your convenience!

September 29, 2026

They have always been courteous explain before they do any additional work that was not part of the original reason for bringing in the vehicle. I recently had an issue with my sunroof as the.glass broke More

by Gbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Sloane Toyota of Malvern responded

Thank you for sharing your experience with Dennis and the team! We appreciate your business here at Sloane Toyota of Malvern and wish you safe travels ahead!

September 29, 2026

Wonderful service and heart warming details! Thanks Mia and your colleagues in the service team! More

by yvliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia in the service dept.
Oct 01, 2026 -

Sloane Toyota of Malvern responded

Thank you for reviewing Sloane Toyota of Malvern! It was so kind of you to share your experience!

September 29, 2026

Service experience was terrific. Easy in and out. Communication along the way was great. Tiffany was great to work with. More

by dpn999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany in service
Oct 01, 2026 -

Sloane Toyota of Malvern responded

Thank you for choosing Sloane Toyota of Malvern! We are thrilled to hear that you had such a seamless service experience and that Tiffany took such great care of you. See you next time!

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