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Sloane Toyota Malvern - Service Center

Malvern, PA

4.9
101 Reviews

101 Reviews of Sloane Toyota Malvern - Service Center

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June 03, 2023

Bassam was great he’s very responsive and he understands. Everyone involved in my situation treated me great . More

by dealer rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Jun 05, 2023 -

Sloane Toyota of Malvern responded

We're delighted to hear how great your experience was with Bassam and our team here at Sloane Toyota of Malvern! Providing excellent customer service is our top priority, and we're thrilled to hear we met your expectations. We appreciate your feedback!

May 17, 2023

Very efficient dealership, very competent, friendly staff. They do what they say they will do. More

by Simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine is tops in everything
May 17, 2023 -

Sloane Toyota of Malvern responded

Simone, we are delighted to see that Sloane Toyota of Malvern has earned your 5-star rating! Thank you!

April 19, 2023

The service was quick and great, and so was Bassam, who was my service manager.. More

by david Allen taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Apr 20, 2023 -

Sloane Toyota of Malvern responded

Bassam and the team appreciate your support, David. Thank you for trusting Sloane Toyota of Malvern with your vehicle's service needs!

April 04, 2023

Sales And service Departments are the best and easy to work with patient with you More

by Buddlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Sloane Toyota of Malvern responded

Thank you for the five-star review! We look forward to seeing you again at Sloane Toyota of Malvern!

March 27, 2023

Great service. The team at Sloane worked to get my truck finished quickly. They kept me up to date on the progress. Then I bought a new 2023 limited tacoma. It cost More

by DJ.Frank.Bringhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Toto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Sloane Toyota of Malvern responded

Thank you for trusting Sloane Toyota of Malvern with your business!

March 22, 2023

Very reliable dealer. Bassam kept me informed during service. Battery issue covered under warranty, no cost to me. More

by efhaines12
Recommend Dealer
Yes
Employees Worked With
Bassam
Mar 22, 2023 -

Sloane Toyota of Malvern responded

We are ecstatic to hear that Bassam worked hard to ensure a 5-star experience! Thank you for trusting Sloane Toyota of Malvern!

February 16, 2023

I have been coming there for 14 years when I bought my car there. Always had good service. Everyone very pleasant.Had Alex last time and he was pleasant, helpful and explained everything to mei trust what More

by nancylezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 17, 2023 -

Sloane Toyota of Malvern responded

Nancy, thank you for the review! We are so glad to hear that you have had a successful service experience working with us over the years. Drive safely, and we hope to see you back again at Sloane Toyota of Malvern!

February 15, 2023

Quickly resolved the problem with my vehicle in a very professional manner in a short time. More

by wstchstr9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine 5 stars
Feb 15, 2023 -

Sloane Toyota of Malvern responded

Our team is always happy to help you out! Thank you so much for supporting Sloane Toyota of Malvern and please let us know if you need anything down the line!

February 15, 2023

Sloane Toyota has excellent Customer Service! I worked with Kristine and she made sure that my car was finished at the time I requested. I have leased 3 Toyotas and I have been very satisfied wi More

by sgiangiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine
Feb 16, 2023 -

Sloane Toyota of Malvern responded

We are delighted to receive this feedback about our team! Kristine will appreciate the shoutout. Thank you for being a loyal customer of Sloane Toyota of Malvern!

January 19, 2023

I purchased my RAV4 at Sloane and have always been satisfied with service. Alex was my service rep. at my service visit on1/11. Check-in was smooth. Alex answered all my questions and kept me notifi More

by Bellak1615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
Jan 19, 2023 -

Sloane Toyota of Malvern responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Alex and the Sloane Toyota of Malvern team. Drive safely in your Toyota RAV4, and we hope to see you back again down the road!

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