Sloane Toyota Malvern - Service Center

Leasing a new car We leased a new car from Sloane and the experience was absolutely wonderful. Very patient and professional towards our needs. Our sales rep, Mohammad We leased a new car from Sloane and the experience was absolutely wonderful. Very patient and professional towards our needs. Our sales rep, Mohammad really listen to us and made sure we were happy More

Excellent experience All of my family are loyal Toyota customers, and the experience that Sloane Toyota of Malvern is top notch. Largely in part is Mohamed who has been ou All of my family are loyal Toyota customers, and the experience that Sloane Toyota of Malvern is top notch. Largely in part is Mohamed who has been our salesman for over 15 years, he is very accommodating, knowledgeable and does his very best to find the vehicle you are looking for! Take time to come and see Mohamed at Sloane Toyota in Malvern, you’ll be glad you did. More

I won't buy or lease any vehicle without Mohamed involved! There is such reassurance when leasing or purchasing a car from Mohamed Sid'Ahmed! I have told relatives and friends alike that he is the best. You There is such reassurance when leasing or purchasing a car from Mohamed Sid'Ahmed! I have told relatives and friends alike that he is the best. You leave with a vehicle and know it was a great deal and experience. He IS the man to see! More

Thumbs up Consistent positive experiences with Mohammed in Sales and Susan P in Service. I’ve been coming here for years for buying and servicing my Toyota. Consistent positive experiences with Mohammed in Sales and Susan P in Service. I’ve been coming here for years for buying and servicing my Toyota. More

Excellent times 10!!!! I have bought 4 cars here at this dealership. I absolutely love the service especially Mohamed O Sid’ Ahmed he is the absolute best! Without him I wou I have bought 4 cars here at this dealership. I absolutely love the service especially Mohamed O Sid’ Ahmed he is the absolute best! Without him I would not be here, he takes care of me and always looks out for me for what is best for me....that’s not a salesperson that’s a friend who is priceless! Thank you Mohamed for being the best at what you do. More

Happy. Happy. Happy I have bought 4 Toyota’s from Mohammed and always respected his fairness, professionalism and his knowledge of leasing vs. buying I have sent numer I have bought 4 Toyota’s from Mohammed and always respected his fairness, professionalism and his knowledge of leasing vs. buying I have sent numerous friends, ex wives, neighbors and relatives to him. He’s the best!! More

Great service and people This my second car I bought from Sliane. My last car was purchased in 2004. I had all my services there. The staff was always so accomodating. I recen This my second car I bought from Sliane. My last car was purchased in 2004. I had all my services there. The staff was always so accomodating. I recently bought a pre owned Corolla in October. My great experience continues. More

Very helpful Frank is an incredible employee who is always ready to help me out. I go to him with all my questions because he sold me my current Toyota Corolla at Frank is an incredible employee who is always ready to help me out. I go to him with all my questions because he sold me my current Toyota Corolla at a great price. He is knowledgeable, professional, and friendly. I trust that he is not trying to take advantage of me and always gives his honest opinions. More

Zero star experience at Sloane Toyota Service Malvern I would like to share my displeasure with my recent interaction with Sloane Toyota service team, where I was asked to come back the next day even afte I would like to share my displeasure with my recent interaction with Sloane Toyota service team, where I was asked to come back the next day even after a confirmed appointment and clearly mentioning all the requests in my online appointment A snapshot of what happened at the service location: - Reached service station at around 3:40, provided keys to the person taking my car, and went to the service desk - Was met by Mr. D at service reception and asked for my phone number - When I asked if they are going to have a look at my other requests, I had to again provide all details of these requests - Got an answer that its almost closing time and the team will not be able to do it today. - I mentioned that I am OK with keeping the car and coming back tomorrow. Mr. D called someone one the phone to pick me up - Thinking that this was the shuttle to drop me, was surprised to see my own car being brought back. - Went back to Mr. D to ask if someone will be dropping me off and bring back the car, I got the answer that he will call me back tomorrow when its done - When came out, the car keys were in the car. - Went back again to Mr. D since I was a bit confused at this stage as to exactly where the understanding gap was. - Now without even listening, Mr. Dave told me to come back with my car the next day to get all the service requests done as anyways the team will not start working on it before next day. - I had to leave my work early to make sure I don't miss the 4 PM appointment. And below is the extract from the request made on web portal: Web App. - Shuttle: For Drop Off. - Transmission Software Update Tsb-0194-17 requested - Rear View Camera Guidelines Seems To Be Offset - Check Front Shock Absorbers. Seems Lot Of Play When Going Over Bumps More

Arrogance is no way to serve your customers..DO NOT BUY HERE I visited Sloane Toyota after calling for some information on the very expensive extended warranty I purchased for my 2017 Toyota I purchased from Slo I visited Sloane Toyota after calling for some information on the very expensive extended warranty I purchased for my 2017 Toyota I purchased from Sloane Toyota. I was told I must come in and have the vehicle looked at, so instead of going to a much closer dealer, I made the trek to Sloane figuring I was showing loyalty to the dealer I chose to buy the car. Never again BTW!!! I was insulted, I was ignored, and I felt helpless in getting my problem resolved. I was met with arrogance, and a general idea of "We really don't care". Even after I told them I would never buy another vehicle from their dealership, the apathy I met with flies in the face in what customer service is all about. Buyer beware... More