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Smail Honda

Greensburg, PA

4.9
909 Reviews

5043 U.S. 30

Greensburg, PA

15601

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Showing 909 reviews

October 22, 2025

Service representatives keep you informed about your service and never pressure to get additional service that is not needed More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson, Troy Zatezalo
Oct 24, 2025 -

Smail Honda responded

Hi George, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

October 15, 2025

The service manager Troy Z. at Smail Honda in Greensburg, PA was phenomenal. Very customer friendly and accommodating. A credit to Smail Honda! More

by rdpraise21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Zatezalo
Oct 15, 2025 -

Smail Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Smail Honda! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2025

I have been a customer at Smail Honda since 2008. I just bought my second Honda Civic and really like it. I give the sales and service departments the highest ratings More

by Eric Beam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Thompson, Troy Zatezalo, Connor Reily, Kyle Higgins, Raymond Hribal
Oct 13, 2025 -

Smail Honda responded

Hello Eric, we're happy you found our staff to be so supportive during your experience here at Smail Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2025

Professional and personable employees. The dealership is well maintained and every effort is made to keep its customers comfortable while waiting for their vehicle. More

by ark15601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Zatezalo
Oct 03, 2025 -

Smail Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Smail Honda! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2025

Troy Zatezalo was very professional and a pleasure to deal with. He noticed that I have a Viet Nam Veteran license plate on my car and gave me a veterans' discount. That small detail is greatly appreciat More

by bonfanti.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Troy Zatezalo, Samantha Benedict
Sep 19, 2025 -

Smail Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Smail Honda, If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2025

My CRV has always been serviced at SMAIL HONDA VILLAGE, since day one. They check over the car and make sure that it is safe to drive. They. report back on any problem they come across, that I didn't kno More

by tom.don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hall, and Dale Moore (very good techs), Frank Sabino, Brandon Stephenson, Troy Zatezalo
Sep 04, 2025 -

Smail Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Smail Honda! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2025

My service is always done in the time promised. Everyone is friendly and always willing to explain the service done. I have always been pleased with the service department! More

by cfeeney49
Recommend Dealer
Yes
Employees Worked With
Brandon Stephenson, Troy Zatezalo
Aug 27, 2025 -

Smail Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

August 22, 2025

Always listen, courteous, friendly, they seem happy. they will take time to explain things if you need them to. More

by Hrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Falenski, Samantha Benedict
Aug 25, 2025 -

Smail Honda responded

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

Dealership service agent (Troy) was helpful in keeping the cost down. One part was covered under Honda extended warranty. Another part of the cost was minimized. I appreciate the good service. More

by Low cost appreciator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Zatezalo
Aug 14, 2025 -

Smail Honda responded

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Honda! Have a wonderful day.

July 31, 2025

Honest Trustworthy Friendly accommodating experienced dependable passionate knowledgeable customer-focused reliable helpful understanding grateful trained More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson
Jul 31, 2025 -

Krista responded

I had an accessory added to my 2025 Honda Pilot and this was my first time coming to Smail Honda's service department. I do not live close. Drive time is about an 1 hour. I went to Smail Honda service because of their reviews and did they deliver. I was treated with respect, honesty and put my concerns at ease that I will continue to drive my vehicle to only their service department. I am not sure if this is standard practice at this dealership but i got a video noting what happened with my vehicle. I was impressed. They have 3 master mechanics. I feel that this is a dealer service department than i can trust to change my oil and filter and complete the project correctly and handle the more difficult repairs if ever needed. Frank was very kind and I enjoyed talking cars with him. He has created a passionate team. Highly recommended. I do not impress easily and have some knowledge of cars. They have earned my trust.

Aug 05, 2025 -

Smail Honda responded

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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