Smail Mazda

I called 4 dealerships,Ralph K. was the only call back because the other didnt care at the time because we needed 2 incomes and a down pmt. Then 6 months later I had plenty of down pmt. and 2 incomes, so because the other didnt care at the time because we needed 2 incomes and a down pmt. Then 6 months later I had plenty of down pmt. and 2 incomes, so I called the man who cared about all customers rich or poor.He did everything he could for me to get my dream car. He did not miss a beat. The service was outstanding,and he kept in constant contact giving me updates. I didnt have to wait by the phone hoping.He even through in matts and a tiny bit of paint for a tiny scratch. I will be handing out his cards and going back for more.He is the man to see if you need a car. if he can not do it ,no one can. Smail Automotive is very fair. They have a huge inventory,and can and will get you what you want. Ralph and Jeff went beyond what they had to do. I highly reccomemd Smail for service, keeping you informed, knowing their inventory.clean cars,and not all high milage cars. ralph is an excellent sales rep, I would know since i was a sales mngr. for 16 yrs,I know excellent service. they did not hide anything from us, very up front about everything.Ralph made me feel I could trust him. While i was there I never had to wonder where my salesman was.he was always within reach,even if he was helping someone else.In Forty years of buying cars this was truly my best experience.If he isnt there ask for Jeff markle,He was excellent also in helping us get finance. If you have a problem they will help you and be discrete. I give them the highest ratings for service,knowlege,keeping you informed,being considerate of all your needs and not judging you by your appearance or bank account. everyone they treat equal.Do not waste your precious time or gas money,go there, its one stop shopping. From Patti Baum, Mt. Pleasant,Pa More

I reached out to Smail inquiring about a crossover vehicle that would work for my hockey family. I received immediate attention and was given several options in regards to vehicles. Kevin and Jason vehicle that would work for my hockey family. I received immediate attention and was given several options in regards to vehicles. Kevin and Jason took the time to revie all of the options of the CX-9 and also gave me comparisons to other vehicles available in the same category. They gave me all informaiton necessary to determine the Mazda was the right vehicle for us. They took the time during the test drive to give me as many road conditions as possible to test the vehicle properly. This was my dealing with Smail and I would strongly recomed the dealership to friends and family! My family will! More

Went in to have my recall fixed and ended up driving home with a new vehicle. Very friendly service and went out of their way to make us happy campers and new car owners.........worked with Ralph Kercheval with a new vehicle. Very friendly service and went out of their way to make us happy campers and new car owners.........worked with Ralph Kercheval who went over and above to be helpful and very thorough. John at the service was also helpful. We bought a sales demo and are thrilled to death after driving it home............Everyone worked with us to make it a rewarding experience.......thanks to Smail Mazda of Greensburg...........I now own my second Mazda and couldn't be happier........ Patti Kazimer Patpav@comcast.net More

All of the employees at Smail Mazda were very helpful. Everyone was very professional and helped me find the right car for me at a very reasonable price. None of the salesmen were pushy or tried to sell y Everyone was very professional and helped me find the right car for me at a very reasonable price. None of the salesmen were pushy or tried to sell you a car that did not appeal to what you liked. All of the salesmen at Smail Mazda went out of their ways to try and help you to the best of their ability. They also offered a very reasonable price and have extremely nice vehicles to offer. More

I had a wonderful experience at Smail Mazda, I just went looking and with in hours I was buying a new car. They were very friendly and listen to what I wanted and needed. I would highly recommend them to fa looking and with in hours I was buying a new car. They were very friendly and listen to what I wanted and needed. I would highly recommend them to family and friends. I picked a car that they did not have on the lot and they traded with another dealer to get me the car I wanted. More

Jason knew that we were looking for a specific color and he went the extra mile to find the car in the right color for us. When we went to sign the papers on the car we found 4 INCH scratch on the bumper he went the extra mile to find the car in the right color for us. When we went to sign the papers on the car we found 4 INCH scratch on the bumper and some rock marks on the front bumper. Jason was understsnding when we refused to buy the car and sent it out to get the paint fixed. On the day of our next appointment to buy the car, we got a call from Mr. Reid saying he found a mark on the car and would we please wait a couple of hours before coming, he wanted to get it fixed before we came. Instead of calling we went to the dealership after 2 hours and were disappointed to see a mark (large discolorization on the front bumper) was still there. We waited for Jason, he was servicing another customer, and he was apologetic saying he got busy with another customer and did not see the car when it was returned. On our third trip out, we found another mark on the hood, but Jason immediately took it to the shop and they worked on it. He brought the service manager out to talk to us, because we could still faintly see the mark after it was worked on, and we took the car with a note on the papers saying that a problem might be under the clear coat paint, and if a major problem is detected in the future, it is documented. We appreciated the time, and frustration, Mr. Reid expended on our account, and were grateful for his understand of our desire to have this major purchase be just right. More

I contacted Ralph via the Web-site, and worked my deal without walking into the Dealership. He responded quickly, and was very honest and upfront. I highly recommend dealing with Ralph and Smail Mazda. without walking into the Dealership. He responded quickly, and was very honest and upfront. I highly recommend dealing with Ralph and Smail Mazda. They had a nice inventory to choose from over the web. This was very pleasant buying experience. More

Steve Miller was very helpful in helping with my decision to purchase a Mazda 3. I explained to Steve right from the beginning that I did not want to feel pressured to make a purchase and just wanted all inf to purchase a Mazda 3. I explained to Steve right from the beginning that I did not want to feel pressured to make a purchase and just wanted all information possible up front. Steve was able to exceed these expectations by only calling me on necessary matters. Additionally, Steve helped explain how the price of the car is generated and his numbers never appeared to be false or exaggerated. Steve's friendly personality made it easier to work with him and to trust him while making this decision. If I had a friend interested in purchasing a Mazda, I would recommend they work with Steve. More

We were very impressed with our car buying experience at Smail Mazda. We got a great deal on our car, and trade. Our salesman was very knowledgeable. We live about 70 miles away from the dealership and ou Smail Mazda. We got a great deal on our car, and trade. Our salesman was very knowledgeable. We live about 70 miles away from the dealership and our salesman was very patient and worked with us mostly over the phone. By the time we got to the dealership, we knew exactly what we were getting. We liked the staff at Smail so much, that we travelled the 70 miles back to purchase our next vehicle. We were completely satisfied with Smail and I recommend our salesman to everyone. We love our CX-9! More

I really enjoyed my overall experience at Smail. Everyone is very friendly, helpful, and met my needs. Mr. Jason Reid was kind and personable. He showed me my options and there was a lot to choose from. He a is very friendly, helpful, and met my needs. Mr. Jason Reid was kind and personable. He showed me my options and there was a lot to choose from. He also stuck to my budget and I am very happy with my purchase and the service I recieved. Thank you to everyone! More