Smart Honda of Davenport

Overall Great Experience: CPO 2012 Honda Pilot I went to Lujacks Honda after spending months looking for the right vehicle for my family. I finally noticed a well priced Certified Pre-Owned 2012 H I went to Lujacks Honda after spending months looking for the right vehicle for my family. I finally noticed a well priced Certified Pre-Owned 2012 Honda Pilot. I went there that same day to check the vehicle out. After walking the lot for a couple minutes, Lucky Fazliu stepped out and introduced himself and took care of me from there. I told him what I was there for, that one specific Honda, and he took me right to it and didn't try to steer me in any other direction. He was very professional and courteous and made me feel comfortable right from the start. We started to test drive the vehicle and it rode very well. Upon entering the highway Lucky said, "Make sure you really push the pedal to get a feel for it." While I normally do this anyway, he was the first salesman to encourage me to do it. I swear he would have let me test the crash rating just to make me feel comfortable with the vehicle. The vehicle ran great and it was priced very well so I wanted to talk numbers to see if we could get this vehicle. During the price negotiation, the demeanor of the sales staff didn't change. They (Lucky and now Michelle Woods) were professional, polite, non-invasive, and very forthcoming with any information I asked for. Keep in mind this was already at closing time. I was there two hours past closing and they still took care of me like I was the first customer through the door. Also, I had my young daughter with me the whole time and we haven't eaten for about 7 hours. The staff made sure they took care of our needs and didn't solely focus on talking about numbers. The staff was multidimensional in the way they assisted me and my situation. Not long after we sat down we worked out a final number and I had no complaints. The next step is worrying about paying for the car so we stepped in with the finance guy, Love Young. We were already there way past closing and Love treated us with respect and didn't try to push us out the door. He was polite the whole time. I signed the paperwork and we were able to take the car home that night. After the late night, I re-looked what we discussed and noticed an error in the documentation. I brought it up to the Sales Manager and she took care of the issue. Mr. Young called me shortly after correcting the documentation and apologized for the error and went, what I felt was, beyond and above what was needed to correct the situation. The way he handled the situation earned my respect and more. I have nothing but good things to say about the way Lujacks Honda handled the buying process ,from sales to finance, and made me feel comfortable with the purchase. I would highly recommend giving Lujacks Honda an opportunity to meet your needs. If Lucky, Michelle, and Love treat you as they treated me, you are guaranteed to feel good about your decision to purchase from them. More

Easy buying experience Our salesman was friendly and knowledgeable. They beat the price of multiple dealers without any tough negotiation. We are very happy with our new C Our salesman was friendly and knowledgeable. They beat the price of multiple dealers without any tough negotiation. We are very happy with our new CR-V. More

2015 Accord After driving the 2015 Accord for a week I still cannot believe the upgrades that have been added since my last car, the 2012 Accord. I love the back After driving the 2015 Accord for a week I still cannot believe the upgrades that have been added since my last car, the 2012 Accord. I love the backup camera and will love the cell phone access once I get used to using the correct icons! (I tend to hit the wrong buttons in my hurry to try and answer the phone.) Sales Rep Greg is a gem. He works hard to please a "fussy" client. I would highly recommend him. More

Friendly dealer and competitive pricing I was grateful to work with Lucky. He made the buying process easy and enjoyable. Love my new car and got a great trade in for my van. I was grateful to work with Lucky. He made the buying process easy and enjoyable. Love my new car and got a great trade in for my van. More

Service I called for a oil change in my 2012 Odyssey that I had bought from Lujack Honda as a certified vehicle. The person I talked to told me I should have I called for a oil change in my 2012 Odyssey that I had bought from Lujack Honda as a certified vehicle. The person I talked to told me I should have the 45000 miles service which includes oil change, rotate tires all filters Etc. I told him that it was a certified vehicle less than 10,000 miles ago, He said those filters wouldn't have been changed. I thought everything was changed. Anyway I told him to go ahead. The thing that got me was once I got there they told me I needed to have the transmission oil change because it had 45000 miles on it. Why did he wait until I got it in there. They told me that more than likely my transmission would more than likely go out if I didn't get it changed. So that was another$40.00 that I wasn't expecting. I have driven many cars over 100,000 miles and never had the oil changed and never had a problem. I love the van and probably buy another one but it probably won't be from Lujack Honda. I have bought 3 Rx350 Lexus from Lujack Lexus and never had a problem with them. I also never got a survey to fill out and I know why. They knew I was not very happy when I left. More

amazing Everyone was very friendly. cole v. was very patience and very helpful on helping us pick out a car.i would recommend him to all my friends Everyone was very friendly. cole v. was very patience and very helpful on helping us pick out a car.i would recommend him to all my friends More

Lujack,s and Lucky - the best in every way This is the third Accord that I have bought. A lot of changes and improvements since 2008. Lucky explained every one. He worked with us and we had This is the third Accord that I have bought. A lot of changes and improvements since 2008. Lucky explained every one. He worked with us and we had a wonderful experience. Very detail oriented. I would definitely recommend to anyone. More

it was wonderful Lucky helped me find a car that I would like and I left happy.I would really recommend this dealership to anyone.really enjoyed it Lucky helped me find a car that I would like and I left happy.I would really recommend this dealership to anyone.really enjoyed it More

Lucky to have Lucky I had a very pleasant experience buying a new Honda CR-V from Lucky Fazliu. He was very accommodating in getting all my special requests done in one d I had a very pleasant experience buying a new Honda CR-V from Lucky Fazliu. He was very accommodating in getting all my special requests done in one day so that I could have my car as soon as possible. He gets an A+ rating! More

Lujack outstand solution best salseman see Jason Miller We had been to several other dealers to compare pricing. Jason Miller at Lujack Honda had been in contact over the years to follow up on the car we bo We had been to several other dealers to compare pricing. Jason Miller at Lujack Honda had been in contact over the years to follow up on the car we bought from him previously. We still wanted to compare used car prices on a used Chrysler van. I checked with Jason and found that he had those van as well. We had been practically kicked out of Green and Deary motors. They were set on selling us what they wanted not what we wanted. We felt like we were fresh meat. Jason took a positive approach and found the perfect car for us. He did what no one else did...he took his time, and really cared about our welfare. Being used it was not done with some minor aspects. but he pushed it through so we could take it the same day like we wanted. This is why he is good at finding solutions. He also works for a dealer that supports him in taking the best care of his customers. In short if you are even just looking for a car of any make (he has access to several different manufacturers) See Jason Miller. We will recommend him to our friends and buy from him again. Philip Seward. feel free to call him 563 445 4914 I almost want to give you his cell phone lol. More