Smart Honda of Davenport
Davenport, IA
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Trading in Honda We were approached that we could get a new Honda for lower price. So we went in and looked at the new Hondas and compared. As returning customers, w We were approached that we could get a new Honda for lower price. So we went in and looked at the new Hondas and compared. As returning customers, we were treated with a lot of courtsey and very well informed. We like what we saw and decide that we wanted the new Honda Odessy. The paper work went real smooth and done quickly. After the sale, Greg show us how everything worked and helped install our phones. More
Excellent Service Matt Rizzo did an excellent job making sure everything was taken care of when I purchased my new car. He is an asset to the dealership! I would differ Matt Rizzo did an excellent job making sure everything was taken care of when I purchased my new car. He is an asset to the dealership! I would differntly purchase another car from him. More
Mark and Lujack's were great We bought a new CRV in March, and I only wonder why we waited so long. Mark Pealstrom was great to work with. From figuring out what features we wan We bought a new CRV in March, and I only wonder why we waited so long. Mark Pealstrom was great to work with. From figuring out what features we wanted to guiding us through the buying process and trading in our old car, it was a pleasure, all the more so since we came in to finalize the deal late on a Saturday afternoon. Shaun was very helpful in going through all of the financing. Thanks! More
Trading in on lease Chris called me and was very courteous when telling me that a potential buyer was interested in my make and model vehicle(2013 crv). When I arrived at Chris called me and was very courteous when telling me that a potential buyer was interested in my make and model vehicle(2013 crv). When I arrived at the dealership, Chris was informative of my options without pressuring me to upgrade into a new vehicle. When I decided on a new vehicle, Chris was very helpful with the application process and was patient when we were delayed in getting necessary information from my husband. Overall the experience was pleasant and stress free. I will continue to bring my business Lujack Honda in the future. More
David Palicki's car sales and service review As a first-time customer for Lujack's car dealership, I found David's service and assessment of the type of car we needed impeccable. As a first-time customer for Lujack's car dealership, I found David's service and assessment of the type of car we needed impeccable. More
Where honesty meets quality I had avoided dealerships for years because of swindling and salesmen leaving a bad taste in my mouth. The honesty and genuine interest Chris showed i I had avoided dealerships for years because of swindling and salesmen leaving a bad taste in my mouth. The honesty and genuine interest Chris showed is amazing. I will highly recommend this dealership to anyone as long as employees like Chris are here. More
After searching unsuccessfully for months, I found the car I was looking for at Lujack--an Accord Hybrid Touring. Michelle was fantastic and friendly, and the dealership as a whole was energetic and casu car I was looking for at Lujack--an Accord Hybrid Touring. Michelle was fantastic and friendly, and the dealership as a whole was energetic and casual. It definitely did not feel like all the other stuffy car dealerships I had visited perviously. Communication was prompt and useful. They also gave me 10% more for my trade than any other dealer I had spoken to before. I would not hesitate to send any of my friends or family members there for a new vehicle! More
The entire buying experience took 2.5 hours. It shouldn't have taken near that long, but every time we made an offer Greg would have to go back to talk to his manager. This tactic was solely to wea shouldn't have taken near that long, but every time we made an offer Greg would have to go back to talk to his manager. This tactic was solely to wear us out and give in. A smart salesman would already know what would be an acceptable price to the dealership. Everyone was friendly. Even other salesmen would stop by and ask if we needed anything - like water or popcorn. We finally agreed on a somewhat fair price, but were surprised after it was too late that they tacked on a $299 fee for anti-theft glass etching, which we had not agreed to. So the fairly good deal turned out not so good for us and we now wish we had taken our business elsewhere. We should take some of the blame for not looking over the paperwork before writing the check. Overall I would recommend this dealership, but just be careful and watch for hidden fees and make sure not to let them breeze through the paperwork like they (probably intentionally) did to us. Lujack's Honda had good selection and reasonable prices. Just watch them closely. We had recently bought a vehicle at Shottenkirk Mt. Pleasant without being a victim of this glass etching scam, which I had read about but when it counted I let my guard down. More
We had a lot of drama in the beginning with this dealership. They ended up working with us and in the end we have our new car and are very happy. dealership. They ended up working with us and in the end we have our new car and are very happy. More
I had a horrible experience at Lujacks Honda. It took forever for the sales guy to come back with numbers and then when he did they were way to high. When asked about a couple of rebate options that I k forever for the sales guy to come back with numbers and then when he did they were way to high. When asked about a couple of rebate options that I knew that Honda was currently offering the sales guy didn't have a clue, he had to go ask someone else what kind of deals they were currently offering. I ended up walking out because I was tired of being treated poorly. I will never go back to Lujacks to even look at buying a car. I have talked to a couple of friends about my experiences and they all said that they had very similar experiences at Lujacks that they just have horrible customer service. More

