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Smart Luxury Motors of Davenport
Davenport, IA
66 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 66 reviews
April 01, 2020
We bought a used VW Passat and had a few issues with it. This dealership went above and beyond to rectify this. We got treated very well with understanding staff and experienced staff. The used car purchase This dealership went above and beyond to rectify this. We got treated very well with understanding staff and experienced staff. The used car purchase was made to feel like you were buying a new car. This is the start of a long relationship with this dealer and I would recommend them to anyone wanting a helpful, trustful curtious and customer service focused car buying experience. More
by Rich
Employees Worked With
Nick Tarpein, Matthew Ricketts
Helpful March 30, 2020
Out of state new vehicle acquisition I leased a new Mercedes Benz vehicle from this dealership and had a very good experience. I am located in Ohio and the 600(+) mile multi-state distan I leased a new Mercedes Benz vehicle from this dealership and had a very good experience. I am located in Ohio and the 600(+) mile multi-state distance did not impact the great service I received. Paperwork was overnighted to me, the dealership communicated and coordinated with the shipping company I used, and the entire process was seamless and professional. They received my signed paperwork on a Wednesday afternoon and my vehicle arrived at 7 am on Saturday morning. Everything was as promised and as a very seasoned car buyer/lessee, I had one of the best car buying experiences with Smart Luxury Motors. The General Manager, Nick Tarpein, clearly sets the bar high for his dealership as he was engaged and accessible during the whole transaction (even on his day off). I was very satisfied with my sales representative, Brian Nunn, as he made every effort to insure my complete satisfaction and even contacted me on his day off. With the amount of hours these guys work in the car business, it speaks volumes when they are reaching out to their customers on their days off to insure a smooth sale. More
by Judson D.
Employees Worked With
Nick Tarpein, Brian Nunn
February 29, 2020
New Car Purchase Made Easy. Stephanie Hebison was our sales professional. She was as bright and shiny as the new show room. She assisted us in the whole process of trade-in and Stephanie Hebison was our sales professional. She was as bright and shiny as the new show room. She assisted us in the whole process of trade-in and locating the exact Q5 that we wanted. Very respectful of our time and helpful with the new vehicle orientation. Thanks Stephanie. More
by nocoverage
Employees Worked With
Stephanie Hebison
December 07, 2019
Audi A8L,: Ask for Mike Jones: Discerning, Honest, Available Working with Mike Jones was one of the easiest , most straight forward experiences I have had at a dealer other than my local 35 year history dealer. Working with Mike Jones was one of the easiest , most straight forward experiences I have had at a dealer other than my local 35 year history dealer. He is NON Car Guyie... no non sense and silly pitches just the facts. Knowledgable as any Audi person could be at such a young age, his heart is All In on the cars he sells. Highly Recommended AAA+++ More
by fbhdakota
Employees Worked With
Mike Jones
November 25, 2019
Scammers! Lied on my credit app and everything else was lies after that. Lied about service history, current maintenance, and defects. Sold me a vehicle they knew had an extensive service history and tons lies after that. Lied about service history, current maintenance, and defects. Sold me a vehicle they knew had an extensive service history and tons of problems they tried to cover up and not disclose to me until the car broke down within 60 days of purchasing. Refused to honor the warranty and wanted me to pay $8000 for a timing chain at only 50k miles. 2 months after purchasing the car they sent me service history (only after threatening a lawsuit) which proved all the prior issues correlated with the timing chain failing. Had I known those issues I would not have bought the car. They eventually sent me a doctored service history which proved everything My mechanic suspected. Charged me a deductible for repairs and then offered to buy the car back for a much lower price instead of helping me out since I was out of a car I put 5k down on 60 days ago. They wanted to buy it back for 5k less lol. They lied about way too many things to list here as I could write for days but take it from me these people are liars stay away from them. See you in court! More
by Mary
Employees Worked With
Brandon , Ron Daisy, Mike Jones
November 02, 2019
Really disappointed in this dealership. Literally sent you the easiest sale you could have possibly wanted. My step son came into look at a car. He was already preapproved not only did you not let him dri you the easiest sale you could have possibly wanted. My step son came into look at a car. He was already preapproved not only did you not let him drive the car you ran his credit....he was ALREADY approved!! This is why you are labeled with the term "screwjacks". He also mentioned that his sales person was a jerk. Way to ruin a kids first car buying experience. More
by Mgriggs28
Employees Worked With
Raj Kumar
October 28, 2019
Laid back, had a fun easy experience while exploring the Volkswagen tiguan. Jeff was professional while having a good time and letting pick his brain about the 4motion equipped power house that is comfortab Volkswagen tiguan. Jeff was professional while having a good time and letting pick his brain about the 4motion equipped power house that is comfortable and rather quiet from the inside. More
by Keanu and Jay
Employees Worked With
Jeff Primmer
September 29, 2019
Best Car Buying Experience My second car purchase from Lujack. By far the best car buying experience from start to finish and beyond. Noel Frideres the sales manager gave us a g My second car purchase from Lujack. By far the best car buying experience from start to finish and beyond. Noel Frideres the sales manager gave us a great deal on an Audi, and Mike Jones did a great job answering our questions and following up with us. Would definitely recommend Lujack to anyone wanting to buy their first car or looking for an upgrade. More
by AB
Employees Worked With
Noel Frideres, Mike Jones
September 15, 2019
Best car buying experience of our lives We were down sizing to one vehicle and were interested in a medium size luxury SUV. Our salesman Mike Jones was great at sorting out what we wanted an We were down sizing to one vehicle and were interested in a medium size luxury SUV. Our salesman Mike Jones was great at sorting out what we wanted and narrowed it down for us. We drove a Nissan Murano, an Audi Q5, and a Mercedes GLC 300. All really nice vehicles, we chose the Mercedes. But then we couldn't find a 2019 the color and options we wanted. The salesman then walked us thru the process of ordering one just the way we wanted it. 6 weeks later he calls to tell us the car has arrived. We were blown away by the vehicle waiting for us with a big red bow! More
by Dr. Bobb
Employees Worked With
Mike Jones
August 16, 2019
Great Service! Elise made my car buying experience easy and pleasant and I walked away with a great new Volkswagen. I would highly recommend to anyone looking for a Elise made my car buying experience easy and pleasant and I walked away with a great new Volkswagen. I would highly recommend to anyone looking for a new or used vehicle! More
by Eschnackel
Employees Worked With
Elise Bourdeau
