Great sales people, but horribly dishonest , incompetent service dept.
Windshield wipers didn't work on high speed. ....2017 Toyota Corolla SE with 1250 miles on it.
and the service dept. rep. ( Caleb ) told me they ordered a part to repair
the high speed and told me I could go and they would call me when the
part arrived. I stormed up to the desk after I discovered the crack in the
windshield that they caused when checking the wiper motor. Caleb
mumbled something about it being cold, trying to incinuate that they did
not crack my windshield. After I vocalized in the main lobby and went
to the sales staff, THEN they told me they would replace the damaged windshield. My car has
a new windshield. When I checked my service history today , I noticed that they said that
I reported to them that my windshield was leaking and that it was replaced under warranty
because the windshield was defective...THIS IS A TOTAL LIE..SMART TOYOTA BROKE MY
WINDSHIELD.....THIS IS FRAUD AGAINST TOYOTA MOTOR CORP..... BEWARE!!!!.....I will
take my new Toyota to HILAND TOYOTA in the future and will never do business with this
dishonest, fraudulent, immoral business ever again.