Smith Haven Chrysler Jeep Dodge Ram

I had purchased a vehicle from Smith Haven in the past which was a very positive experience and decided to give them another try. I am glad I did. My wife and I felt very comfortable with our sales rep, J which was a very positive experience and decided to give them another try. I am glad I did. My wife and I felt very comfortable with our sales rep, Jeff. He took his time and listened to us. We didn't feel pressured at all. He explained vehicle options and was very knowledgeable regarding the vehicle we were interested in. He was able to answer our questions throughly. All the staff at Smith Haven Automotive Group were very pleasant and seemed genuinely concerned with assisting us in our vehicle purchase. I would definately recommend Smith Haven and I would purchase another vehicle from them again. More

Dave and the Smith Haven crew were friendly, understanding and competent. They helped me find exactly what I was looking for. I did not feel any pressure to purchase, it was an amazing experien understanding and competent. They helped me find exactly what I was looking for. I did not feel any pressure to purchase, it was an amazing experience. They found me the perfect Jeep Liberty and I could not be happier! I will recommend all of my friends and family to the Smith Haven dealership because I know that they will take care of them! More

I went to three Jeep dealerships in my search for a Grand Cherokee and had the best service from Smith Haven Jeep. Mike Horan and Vito in finance were very helpful when it came to selecting the best model at Cherokee and had the best service from Smith Haven Jeep. Mike Horan and Vito in finance were very helpful when it came to selecting the best model at that was within my budget. I recommended this dealership because the people are friendly, and they offer efficient service. More

David Fernandez is a very professional, trustworthy salesman. A pleasure to deal with. We couldn't have had a more helpful salesman. Overall, our experience with Smith-Haven Chrysler Dodge Jeep was salesman. A pleasure to deal with. We couldn't have had a more helpful salesman. Overall, our experience with Smith-Haven Chrysler Dodge Jeep was a good one. This is the second vehicle we have purchased from them. I'm sure we will be back in the future. Thanks David and Vito the finance guy (sorry I don't know his last name). More

My dad and I had a great experience at Smithhaven Chrysler Dodge Jeep thanks to Michael Horan. He helped us out so much, was very easy to talk to, and made the experience of getting my first car even Chrysler Dodge Jeep thanks to Michael Horan. He helped us out so much, was very easy to talk to, and made the experience of getting my first car even better! He had our best interest in mind, and I absolutely love my beautiful Jeep Wrangler! I would recommend him to anyone interested in buying a jeep! More

Do not waster your time shopping around if your looking Do not waster your time shopping around if your looking for a new Chrysler or jeep, go directly to Smithaven! I shopped for weeks and had many "typ Do not waster your time shopping around if your looking for a new Chrysler or jeep, go directly to Smithaven! I shopped for weeks and had many "typical" car salesman pitches used and the feeling of being forced to make a deal, not at Smithaven. I was at the point that I was going to give up but from the moment I walked in Scott, in sales, made me feel like a customer and not a deal. My credit is not good and they got me in a 2012 Liberty with more then I could ask for at a price that was under where I wanted to be. I then had a 2nd vehicle that I owed $8000 more than it was worth, I had shopped and had tried in vein to unload this truck and get something with a lower payment and something that was new! I went to 5 different dealerships for this and was told by all of them, including a jeep/dodge dealership that no deals were possible. After the purchase of my new Jeep I discussed my scenario with Vito who was handling the paperwork end of the deal. He literally LEPT into action with Scott, and within mintues had a deal to get me in a brand new Chrysler Town and Country while LOWERING my payements!!! I left that night and the next day they called to set up a time for me to come in and to let me know that Vito continued to work and got my payments lowered by another $70.00!!!!!! They had my deal already but continued to work and fight for the best deal for me. I can assure you and everyone that Smithaven has a customer for life, I will NEVER go anywhere else, they have earned my complete trust. The entire team is warm and welcomes you like family, I had 4 kids running around that place! Scott in sales and Vito in finance are two amazing employees who not only care about their dealership but take pride in their job and treat their customers the way they would treat a friend or family. I cannot thank them enough for all of their hard work!!! Fred Forgione More

Michael Horan was completely upfront and courteous to us and made the experience a very comfortable one. I would feel completely confident in recommending his services to anyone. We absolutely love our Je and made the experience a very comfortable one. I would feel completely confident in recommending his services to anyone. We absolutely love our Jeep Wrangler! More

Traded in my 2006 Town and Country and bought a 2013 Town and Country. I was extremely happy with the amount of my trade in and the amount I paid for my new car. I was also given an excellent finance rate. A and Country. I was extremely happy with the amount of my trade in and the amount I paid for my new car. I was also given an excellent finance rate. After all said and done they even gave me 6 free oil changes. I should be buying another car in approximately 6 months and I will return to this dealership. More

We drove 1 1/2 hours to purchase a '13 Grand Cherokee from KIM SCARPINATO at Smith Haven Jeep. She quoted a SPECIFIC price in Black & White via e-mail. She never showed up for our appointment and another from KIM SCARPINATO at Smith Haven Jeep. She quoted a SPECIFIC price in Black & White via e-mail. She never showed up for our appointment and another sales representative took over. When we told the Sales Representative the final sales number his face dropped to the floor and started to sweat...NO JOKE!!!! He stated that Kim made a mistake and that she must have been confused. To say the least Smith Haven Jeep is the WORST dealership for PROFESSIONALISM and KEEPING TO THEIR WORD. Do not walk but RUN AS FAST AS YOU CAN AWAY FROM SMITH HAVEN JEEP!!!!!! THEY ARE BOTTOM FEEDERS!!!!! More

This dealership is by far the worst dealership I have ever encountered. I've never been more compelled to write a review then after visiting this place. I have purchased and leased many vehicles over th ever encountered. I've never been more compelled to write a review then after visiting this place. I have purchased and leased many vehicles over the years and this by far has been the worst experience I've ever had with a dealership. They have no problem taking your deposit when you walk through the door but when you leave forget about trying to get someone on the phone. They are completely unresponsive and lack the professionalism that they so need. Every time you call to speak with a manager, your salesperson or a finance manager they are always on the phone and you NEVER receive a call back. Trust me when I say this place is in no way doing that much business that everyone in the entire place is on the phone. Buyer beware if you are looking to work with a company who has no clue what's going on,then well, Smithaven Jeep Chrysler Dodge is your place! Don't forget it takes 5 days to get them to return your deposit. Still waiting on that! More