Smith Haven Mazda

Hamza was such a pleasure to work with. He was professional through and through. He explained all our options, went over the differences in detail and answered every question we had regardi He was professional through and through. He explained all our options, went over the differences in detail and answered every question we had regarding the deal - even the ones we asked more than once. He is a gentleman and i would work with him again in a heartbeat. So patient!!! Financing was a breeze with no gimmicky xx at the signing. Start to finish this process was unlike any we ever had. (Looking at you S——-e Ford). Will recommend the brand, the dealership, and Hamza!!! More

Jonny Colorado is the best salesman and can't wait to for my next car. David in finance was amazing too my next car. David in finance was amazing too More

Our salesman Dennis was honest, helpful and very accommodating, A few items needed to be done before we picked up our vehicle and everything that Dennis agreed to was performed on the vehicle. We h accommodating, A few items needed to be done before we picked up our vehicle and everything that Dennis agreed to was performed on the vehicle. We highly recommend Dennis as well as the dealership. More

If I could give less then 1 star I would. 5 months in, vehicle not serviced yet and my tire flew off my car. They are saying it just be my fault because a tire doesn’t randomly come off. Well 5 months in, vehicle not serviced yet and my tire flew off my car. They are saying it just be my fault because a tire doesn’t randomly come off. Well it’s never been serviced and I never hit anything so it did randomly come off. Disgusting. They take no responsibility. More

Scott Harrison in Sales was great to deal with. Knowledgeable and not high pressure. Dave in Financing was straightforward and not high pressure as well. Great experience overall! Knowledgeable and not high pressure. Dave in Financing was straightforward and not high pressure as well. Great experience overall! More

Brake Pad Replacement is between $291 and $315. - They are charging $560 Unnecessary repairs - RUN - They are charging $560 Unnecessary repairs - RUN More

Service department pushes unnecessary repair work and is deceitful. Stay far away from this dealership. deceitful. Stay far away from this dealership. More

Phil was truly the best! He was helpful, informative, and well educated on all the different cars we discussed. he was friendly and kind and didn’t put pressure on us to buy. He was helpful, informative, and well educated on all the different cars we discussed. he was friendly and kind and didn’t put pressure on us to buy. He also got us a great deal on our new car! 10 out of 10! Highly recommended! More

On 11/16/22 I purchase a certified pre owned Mazda 3 sedan with 32k miles. This dealership sold me the car with damage to the rear bumper and the front of the car covered in 100 rock chips. I did sedan with 32k miles. This dealership sold me the car with damage to the rear bumper and the front of the car covered in 100 rock chips. I did not notice before purchase as it was night time and the car was not clean. I notified my salesman and requested speaking to the managers after the sale was made and no one gave a xxxx at all. This dealership also refused to give me the 160 CPO inspection that is REQUIRED by Mazda corporate to give the customer when they buy a CPO car. They are a phonies at this dealership selling dishonest CPO cars that don’t meet the entire 160 points on the inspection checklist. Tyler the service manager told DSM from Mazda Corp that “100 rock chips on a CPO used car at only 32k miles is normal wear and tear”. Tyler, you lied to Mazda corporate, you know that’s not normal wear and tear for only 32k miles. This dealership’s lack of working with me after the sale was made is what makes me despise this dealership. Also the fake reviews this dealership makes on DealerRater saying the salesman Phil sold 5 CX-5s from Apr 18-21, 2023 just shows this dealer’s shady business practices. DO NOT USE THIS DEALERSHIP. A case manager from Mazda Corp told me that Smith Haven Mazda is one of the most commonly complained about dealerships from customers at corporate level. They deserve to lose their dealer’s license with the dishonest and fraudulent business practices they pull More

Working with Phil was a pleasure. Not a pushy salesman. He was honest and easy to work with. I purchased a cx-5. My wife and I liked the car so much we purchased a second one. Negotia Not a pushy salesman. He was honest and easy to work with. I purchased a cx-5. My wife and I liked the car so much we purchased a second one. Negotiating with Phil was great. He helped put the deal together very smoothly. I think we were both very satisfied. I would recommend Both the dealership and Phil to anyone looking to purchase a Mazda. More