
Smith Haven Mazda
Saint James, NY
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Best Dealer for Mazda As this was my first car leasing in the states, I was very nervous and my mind was full of questions. I did my home work and research with at least 8 As this was my first car leasing in the states, I was very nervous and my mind was full of questions. I did my home work and research with at least 8 other mazda dealers in NY and NJ area, but my dealer Ben nailed it all. He worked with his manager Gina and kept me updated for 1 long week to find the best deal which suits my budget. I made a huge mistake of my life not taking the 1st deal Ben offered me, it was on labor day sale but Ben made sure I get the best deal even after one week of sale, me and my wife are totally happy of his service, he even waited an hour and picked us up from the station. Gina and Bill waited for us to be there at late hours which is after their closing time when we went to get the car delivery. I will definitely go back and recommend any friends to them. More
Great Dealership These guys are awesome!! Not pushy at all and Gina even came in on her day off. Well organized sales floor. Process took a little longer due to some d These guys are awesome!! Not pushy at all and Gina even came in on her day off. Well organized sales floor. Process took a little longer due to some delays and Gina recommended a wonderful Italian restaurant right next door while we waited! Would definitely recommend this dealership. Thank you Nina! More
They saved me after the flood took my car I want to thank the gang at Smith Haven Mazda Mitsubishi:Billy, Gina, Joe C, they really got me out of a bind after I lost my car during the flood tha I want to thank the gang at Smith Haven Mazda Mitsubishi:Billy, Gina, Joe C, they really got me out of a bind after I lost my car during the flood that hit Long Island. I went to them with a situation I was not financially prepared for and they pulled through for me with flying colors. Thank you so much guys, but and extra special thanks goes to Bill Didonato and Joe Collocola. More
Low Pressure Honored internet pricing discounts great select After being frustrated by a never ending exercise of negotiation and failure to reach a satisfactory deal in a reasonable period of time my last stop After being frustrated by a never ending exercise of negotiation and failure to reach a satisfactory deal in a reasonable period of time my last stop on my car search was Smith Haven Mazda. Rob was knowledgeable and set me up with a solo test drive of the CX 5 AWD almost immediately. The next day I returned armed with invoice and true value pricing and concluded arriving at a price and financing that matched anything out there in the market. I actually drove my new car home that night. This was a great experience and I am sure to consider my next purchase at this Dealership. Rob was a pleasure to work with and was extremely knowledgeable about the vehicle as well as having a winning personality. He is the antithesis of the negative car salesman stereotype. More
Excellent Customer Service - Salesman Excellent overall experience. Very friendly and family oriented environment. The salesman helped us decide what car fits best our needs. He also hel Excellent overall experience. Very friendly and family oriented environment. The salesman helped us decide what car fits best our needs. He also helped us negotiate with finances and update our insurance policy. More
great buying experience My wife and I found this dealership to be very customer friendly and helpful. Ben Ruffo was extremely patient and made sure we got exactly what we we My wife and I found this dealership to be very customer friendly and helpful. Ben Ruffo was extremely patient and made sure we got exactly what we were looking for. This dealership put the "fun" back into buying a new car. Thanks to the entire staff, we are very satisfied. More
Very satisfied customers My wife and I went looking for a vehicle and when we arrived at this dealership ship everyone welcomed us with open arms. Very proffesional and friend My wife and I went looking for a vehicle and when we arrived at this dealership ship everyone welcomed us with open arms. Very proffesional and friendly and worked with us from start to finish. My wife and I were extremly satisfied with the service and we would recommend anyone we know to go. More
Their effort is apparent Very pleased with the customer service here. Nothing is worse than indifferent or pushy sales reps at a car dealer. At other locations, I have polit Very pleased with the customer service here. Nothing is worse than indifferent or pushy sales reps at a car dealer. At other locations, I have politely excused myself on occasions of practically being railroaded into a new car I was just looking at for future consideration. Mary at Smith Haven was responsive, efficient, and helpful in a minor parts request issue, and I am confident I will be buying from Smith Haven due to the superior level of customer service. More
Pleasant to work with. I was shown first with an ipad all the features and then given a hands on explanation of how to work everything. Bobbi handled all the paperwork for u I was shown first with an ipad all the features and then given a hands on explanation of how to work everything. Bobbi handled all the paperwork for us. It made everything easy. I went in thinking I wanted a White or red car with black interior. They had a white CX 5 with the two - tone beige and black interior that changed my mind. I had not seen that at any other dealer. I liked the idea that I was taken outside and was able to see all the cars. More
Wonderful experience at Mazda. Bobbi was a pleasure to work with. She helped us to narrow down our choice when we were caught between two vehicles. She worked the numbers with navig Bobbi was a pleasure to work with. She helped us to narrow down our choice when we were caught between two vehicles. She worked the numbers with navigation & without on both until she got us to a payment we were comfortable with. She came in on her day off to help us out. Very friendly staff. We would recommend this dealership & Bobbi in particular. ,Billy in finance was great. More