Smith Kia of Bellingham

I presently own a 2005 Kia Sportage that I bought from Smith Kia a few years back. I wanted to purchase a new 2011 Sportage. I have gone in twice to fill out paperwork, get quotes and allow them to run a Smith Kia a few years back. I wanted to purchase a new 2011 Sportage. I have gone in twice to fill out paperwork, get quotes and allow them to run a credit check on me (it's well over 800). I couldn't get the time of day....and I was there having my Kia worked on. I waited 10 days from my first visit before returning. My second visit was worse than the first. I couldn't get anyone to wait on me. When I finally got someone, all he wanted to do was talk about his upcoming trip to Hawaii. Another "helpful" salesman explained to me that I might not like the 2011 Sportage because "...it was nothing like my 2005." More

My wife and I went in the dealership looking for a car or possibly SUV. We haD received a coupon in the mail with discounted prices and 5 (five) entries to a lottery to win different prizes or even a new car possibly SUV. We haD received a coupon in the mail with discounted prices and 5 (five) entries to a lottery to win different prizes or even a new car. My wife haD called the dealership and was met with a very professional/friendly facade. It all sounded good, so when we went in, the sales men were all chatting in the corner of the showroom, didn't even bother to ask if we needed any help. Finally, a salesman, Jim, came to us and said that in order for us to even look at a car he had to get our info. My wife gave her information, SSN, and the whole nine yards, so Jim left the desk. I stopped him and said, "Are you going to run her credit?" He said he wouldn't. We told him we would like to find something we like, and decide which one of us would take the financing, before he places a hard inquiry on my wife's credit. He hadn't even taken my information! He came back, told us he can't help us and turned his back on us, and walked away. I turned him around and asked him if he had run her credit, and he said "No". (Sneak Peek in the future: a few weeks later the the hard inquiry showed up on her credit report!) He never asked about my credit, which is impeccable. They could have sold us a car but in stead he chose to practice the bad business obviously they are taught by their mangers. So, we took our business elsewhere. I would not recommend anyone to buy here. It's not even a good atmosphere, and most of all, they are UNTRUTHFUL. VERY BAD BUSINESS PRACTICE! More

Jerry Smith Kia of Bellingham has been nothing but great. Our salesman, Tim, was fantastic and Jerry in the Service Dept couldn't be better. I would recommend this dealer to anyone. When they told me we woul Our salesman, Tim, was fantastic and Jerry in the Service Dept couldn't be better. I would recommend this dealer to anyone. When they told me we would get free car washes for as long as we owned this car, it sealed the deal More

I can't say enough on how "FABULOUS" Jason Kurtz is with Smith Kia Bellingham. I have bought my last 4 or so cars with him! I would never go any where else to buy my cars, Jason goes way above & beyond GR Smith Kia Bellingham. I have bought my last 4 or so cars with him! I would never go any where else to buy my cars, Jason goes way above & beyond GREAT customer service! He works hard for me as his customer, NO he considers me a friend & then his customer!!! He even drove over an hour to deliver my car to me!! I couldn't make it up there and he & another salesman brought me my brand new car! I love my 2010 Soul!! On a Tuesday night I text Jason with what I wanted and he had exactly what I wanted, Wednesday afternoon I filled out the application online, Thurseday night Jason delivered my car to me! He found me the best rate, & delivered my car to my home! Thank you Jason for being a friend and the best car salesman every!! I have to admitt that I called another dealership checking on prices and I was not impressed with who I spoke with & how short she was with me and there prices where higher!!! Thank you, Renee Olesen proud new owner of a 2010 Soul More

WE READ THE REVIEW AND WENT ANYWAY, THEY HAD THE CAR WE WERE LOOKING FOR...VERY STRAIGHTFORWARD PRICING, FUN AND STILL PROFESSIONAL SALESMAN, THEY EVEN OFFERED TO BUY OUR TRADE IF WE DIDN'T BUY FROM THEM. WERE LOOKING FOR...VERY STRAIGHTFORWARD PRICING, FUN AND STILL PROFESSIONAL SALESMAN, THEY EVEN OFFERED TO BUY OUR TRADE IF WE DIDN'T BUY FROM THEM. WE HAD PRICED THE CAR ON THEIR WEBSITE FIRST, SO WHEN THEY GAVE US THE LOT PRICE WE ASKED HOW TO GET THE INTERNET PRICE. TOLD US TO JUST TEST DRIVE AND WE COULD BUY FOR THE INTERNET PRICE! IT WAS FUN TO BUY FROM THEM. More