Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,083 Reviews
Contact Dealership
View Awards

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,083 reviews

June 20, 2024

Just the registration should have been returned to glove box. Otherwise every thing was very good More

by Ahmed123e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
June 18, 2024

Had a 7:30 appointment for oil change, took 2 hrs. Requested oil change and was told that is Service A...bill came to $345. More

by BETSY.MASSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
June 17, 2024

Appreciate the prompt service and quality work. Will continue to have Smith perform service in the future More

by DEFUSCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
June 17, 2024

Very nice people always there to help in any way they can.give you appointment in a timely manner. More

by Stanley Widgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
June 17, 2024

Experience was 100% professional, courteous and expedient. Clearly met (high) expectations! Outstanding group of professionals. More

by STEVENDELGROSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

Helpful
June 15, 2024

Marc was amazing! He was over the top accomodating. The dealership went above and beyond. My wife and I couldn't be happier. More

by BADE_14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Wombalt. "Amazing"
Report | Print
Jun 17, 2024 -

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you and your wife enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
June 14, 2024

I noticed I had a nail in my front driver side tire. Since I had a dentist appointment I changed cars. That afternoon I drove to Smith Motors as the tire had not gone flat. I had left a message in the More

by EVETSBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear that Joe and Steve were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
June 14, 2024

I received a quick and good service. Best of all I received a clean car! More

by JSANTIAGO210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

Helpful
June 13, 2024

The staff here is awesome Quick service my new dealership from now on… thank you very much More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Jun 14, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks, Ana, for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

Helpful
June 13, 2024

Robert Flores was a true professional. He handled my Issue in a timely manner. Thank You More

by JPAULINO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Flores
Report | Print
Jun 14, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Robert was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

Helpful
1
2
...
209