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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,078 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,078 reviews

March 17, 2024

Always great and prompt and courteous! Always called if service requires more than you expected! More

by DNEEZ
Recommend Dealer
Yes
Employees Worked With
Idk at the moment. Everyone is great!
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Mar 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
March 12, 2024

Always great and timely service, always answer all questions, and very friendly service!! The best in Mercedes service, we own three S-Classes and one E Class, all serviced by Smith!! More

by MARYJOKEEFE
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Mar 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks, Mary, for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

Helpful
March 11, 2024

Brock and Nick are both Top notch people. I've been working with Nick for a long time having my vehicles serviced. Nick is number one. This was my first experience with Brock. I wasn't ready More

by RCASCIO
Recommend Dealer
Yes
Employees Worked With
Brock Payette and Nick Klinger.
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Mar 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brock and Nick here at Smith Motor Sales of Haverhill Inc.

Helpful
March 11, 2024

I have always had excellent customer service at Smith Mercedes. I have purchased several cars over the years! More

by Sciuto13
Recommend Dealer
Yes
Employees Worked With
Nick in Service
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Mar 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
March 02, 2024

Everything worked according to plan. We dropped off the car and Craig made a few useful suggestions. We picked it up the next day and it had been nicely detailed. All very smooth. More

by CIMCCAULEY
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Mar 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

Helpful
February 29, 2024

Stop sending No Nick was very helpful and took care of my issue right away. More

by PATRICKJ._VEALE
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for Nick and for taking the time to leave us this wonderful feedback!

Mar 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Patrick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

Helpful
February 28, 2024

Check engine light is on. Part is on backorder for problem covered by extended warranty. Will call when available. Awaiting part. More

by STANSHURSKY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Clohisy
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Feb 28, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope that we can resolve this issue to your satisfaction as soon as possible!

Helpful
February 28, 2024

Smith Motor Sales of Haverhill was very professional and accommodating to service my E350 Mercedes. I will return if/when needed. More

by pretzlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 28, 2024

5??????????Like always. It was the best experience. I am ?? percent satisfied with their service. My experience begun with the Agent Craig Tedeschi. He is an excellent agent who always delivers and excellen More

by wzunig
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Feb 28, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
February 25, 2024

Excellent My car came beck to me in tiptop shape, it looked brand new! I would highly recommend Smith Motors! More

by CBUCCI1944
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Feb 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! Craig and our team sincerely value your business and look forward to your next visit.

Helpful
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