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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

March 31, 2022

Easiest dealership to work with, actually treat customers as people. Moreover, they are quick with the service and flexible around customers’ schedules. This is why you buy a Mercedes. More

by Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Apr 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 31, 2022

Randy Wheeler provided me with excellent service and was very responsive to all my personal needs . More

by JMBORGE12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Mar 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Randy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2022

It was close to work and had great care. I had all my questions answered More

by DEBRASUTTON719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Mar 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Debra, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

March 30, 2022

Been a customer for over 20 years. Smith Motors always provides a great service with a professional team More

by JFUGERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Mar 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

March 30, 2022

Great dealership, friendly, knowledgeable, and at the most professional. I would recommend to anyone. They have my business for life! More

by PELLETIER_JUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Mar 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Justin, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2022

I was not pleased with the service I received. For the money I spent. I was under the impression that with the service I received my car would have Had a courtesy cleaning. When I asked the friend More

by ZEBDAY_123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Tedeschi
Apr 03, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 16, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 29, 2022

Great service and very professional service writers. Nick was extremely helpful to me and he exceeded my expectations. More

by RJMANNERS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Mar 30, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2022

Virtual purchase made easy and doable. Vehicle shipped to us at dealer’s cost. Staff pleasant and efficient . More

by HAZARDSPHARMACY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Roger Waugh
Mar 30, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 28, 2022

Dealing with Smith motors is a pleasure, unlike some other dealers they appreciate your business. I drive by two other Mercedes dealers on my way to Smith but dealing with family owned and run business More

by BARNWASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
Mar 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

March 28, 2022

This dealer was very helpful professional smiling answered all questions. Worked tiredlessly to show all cars More

by EH7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Roger Waugh
Mar 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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