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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

October 21, 2024

Grateful for the assistance provided. The people working there is.very nice and respectful. I would definitely recommend there services. More

by Torresm12381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 21, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. Nicholas and our team appreciate your business and hope to see you again soon!

October 19, 2024

Outstanding service providers who handle my car problems with concern & care for solving the issue. Thank you, a happy Mercedes owner More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
and others in service department, Nicholas Klinger
Oct 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 19, 2024

Nick is very accommodating, pleasant and knowledgeable. He is the best and always takes excellent care of me each time I bring my can in. The service technicians are tops. They do excellent work in a ver More

by MFRANPHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Nicholas Klinger, Roger Waugh
Oct 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

October 19, 2024

The best customer service all employees are polite and you do not way long time More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Victoria, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 17, 2024

The service dept is great. They always handle my service efficiently and are very friendly. More

by AMY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Amy, Thank you so much for your excellent service review! We are so glad that Nicholas had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2024

Pleasant, knowledgable, and efficient. Great experience. I will return to them for future service/purchases. More

by SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

October 16, 2024

Our first purchase from this dealership and it was absolutely amazing. Their professionalism and their “customer is always right” attitude is a throwback to the way business use to be conducted. Our s More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Walden
Oct 17, 2024 -

Smith Motor Sales of Haverhill Inc responded

Hello Ken: Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Please let us know if we can be of any more assistance.

October 15, 2024

This was one of the best car buying experiences I have ever had. I have purchased many cars, and car shopping is not my favorite thing, but this dealership made it easy and it wasn’t unpleasant. More

by Kim1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitore finance , Brockton Payette, Roger Waugh
Oct 15, 2024 -

Smith Motor Sales of Haverhill Inc responded

Kim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2024

Steve was extremely knowledgeable about my problem and set me up toward fixing it. He explained the situation and thatmade me feel very satisfied with the plan. He is a gem on your service dept More

by Cmsaturday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 13, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and our team, and we look forward to working with you again.

October 11, 2024

They. provided an excellent purchasing experience. Very competent and knowledgeable with great follow up. I would highly recommend them. More

by MORSEBONITA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
Oct 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that Brockton provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

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