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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

October 11, 2024

Very accommodating and friendly, knew exactly what I needed, how long it would take and had me on my way in my S550 in no time. I recommend this MB service center very highly. More

by JONRUTKOWSKI57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service. Also Steven on a previous occasion.
Report | Print
Oct 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Jon, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

October 11, 2024

Excellent service and wonderful staffs, I would love to be there for the next time More

by GONGZILULUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

October 11, 2024

The entire team at Smith Mercedes Benz (and Brockton) were extremely helpful, courteous, and responsive. More

by ABBESMITH63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
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Oct 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Abbe, It's fantastic to hear that Brockton provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

October 10, 2024

We have been customers of Smith Motors for over 25 years because their sales, service and general customer support is excellent. Their service is fast and efficient and the communication is great. We highly More

by flanagan.karen.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Nicholas Klinger
Report | Print
Oct 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Karen Lynn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

October 10, 2024

All of the staff are friendly. Good communication. I had a bad experience at the Mercedes dealer in Manchester, NH and I am very happy with Smith in Haverhill, MA. I drive out of m More

by SUSAN.SEWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Susan, Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. Nicholas and our team appreciate your business and hope to see you again soon!

October 09, 2024

Great dealership with wonderful staff. Although I purchased a new car elsewhere, I would not hesitate to recommend Smith motors to anyone seeking a new Mercedes More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 09, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Sandy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

October 08, 2024

Brockton always comes through quickly. Service dept, Matt ? was also quick and professional. The whole team is great! More

by donnadevito1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Nicholas Klinger
Report | Print
Oct 09, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department, Donna! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 07, 2024

Always great to work with the staff at smith motors! They are very attentive and courteous! More

by JOANNECDUBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Crow
Report | Print
Oct 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Joanne, We are very happy to hear Billy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 07, 2024

Great service and dealership. Nice people. Great loaner program. Love these guys and their service More

by FFAY515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. Nicholas and our team appreciate your business and hope to see you again soon!

October 06, 2024

Never have a problem, getting a service appointment and all the service that I have had done to the vehicle has been above excellent that is a great dealership to be associated with More

by CSKIWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Nicholas Klinger
Report | Print
Oct 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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