Smith Motor Sales of Haverhill Inc

Not very impressed with the dealership. Picked up my new/preowned 2018 GLA mentioned how important having satellite radio was and was never told it didn’t have it. Got home had to buff the whole car b new/preowned 2018 GLA mentioned how important having satellite radio was and was never told it didn’t have it. Got home had to buff the whole car by hand looks like it was taken through a car wash quick with a wax film on it all over Had no idea how to work radi then had no instruction book in glove compartment. The scratch on rear bumper looked like it was colored in with majic marker. Then realized they didn’t even offer to get me a inspection sticker..,, most likely will not go there for anymore vehicles. More

Service was very good and Nick Klinker (service advisor)was friendly, helpful and and knowledgeable. Waiting area could stand to be updated and include a coffee machine. advisor)was friendly, helpful and and knowledgeable. Waiting area could stand to be updated and include a coffee machine. More

Smith Motors is the best dealership o deal with the people who work there are all wonderful people who work there are all wonderful More

Service got me in quickly, finished the job and turned the car back over to me cleaner than it was when it arrived. Love these guys! the car back over to me cleaner than it was when it arrived. Love these guys! More

They’re all so friendly! Great service! I would definitely come back for any services moving forward. Thank you! definitely come back for any services moving forward. Thank you! More

Friendly and efficient service. I never wait very long and if it's a long service appt, they always have a clean free loaner car available. I love working with this dealership because everyone knows the and if it's a long service appt, they always have a clean free loaner car available. I love working with this dealership because everyone knows the client and makes them feel welcome and valued. More

Team Smith my did great job on my car. They support r Ed me 110% of the way. My insurance company let me down big time, but Smith service group,led by Billy Ncckurn and nicks were terrific I can’t thank Ed me 110% of the way. My insurance company let me down big time, but Smith service group,led by Billy Ncckurn and nicks were terrific I can’t thank them enough. More

Excellent service and courteous staff. Everyone was kind,courteous, and willing to help. Great job. kind,courteous, and willing to help. Great job. More

Service dept is so accommodating and friendly. Everyone is knowledgeable and helpful. They explain the work in detail and in a way that is understandable to a non mechanic. is knowledgeable and helpful. They explain the work in detail and in a way that is understandable to a non mechanic. More

Great service. Nick usually takes care of my service needs. He's truly the best! needs. He's truly the best! More