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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

September 02, 2021

Wonderful family run business (2 generations) always there for you (not just for a sale, but service too) looking forward to my next purchase. I would never go anywhere else. More

by RANDALLDAVISDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Sep 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to seeing you again!

September 01, 2021

Love my new car! As always, it was a pleasure working with Brockton. He got me the exact car I wanted. Customer service was great! More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein
Sep 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review, Ashley. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

September 01, 2021

Great dealership. My GLB had electrical problem. Each time I received a freshly washed and vacuumed vehicle. I would recommend Smith Motors I just got one with electrical issues. More

by DTRASK_1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Sep 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

August 30, 2021

Easy scheduling of appointment, quick drop off and car ready when expected. Dave is great work with and made the process efficient and pain free More

by MCAFFELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Aug 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Dave and the rest of our team. We're glad to hear we delivered such a great experience!

August 29, 2021

Knowledgeable, friendly staff. Smooth process. My transaction from seeing the vehicle to a test drive to the final purchase was great. Vehicle was ready when promised. More

by STUART_MAC33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Roger Waugh
Aug 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your wonderful review, Stuart! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Smith Motor Sales of Haverhill Inc!

August 27, 2021

The process from comparing various automobiles to signing paperwork was such a pleasure. No hard sale pitches; the cars speak for themselves. Randy was very knowledgeable start to finish. More

by macelliottf
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Roger Waugh
Aug 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Congratulations on your new vehicle! We are so glad that Randy had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 27, 2021

Friendly and informative staff. They put customer interests first. The staff goes out of their way to be accommodating and helpful. They will work with you to determine the most necessary service at More

by ACB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Joe, Dave Penny
Aug 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2021

Service is most accommodating and very pleasant staff and as stated in a timely fashion. Never a problem after the fact always a pleasure doing business with this dealership More

by Karen Lahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Aug 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Karen, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

August 26, 2021

Very easy to work with and a pleasant team from which to buy a car. I would recommend this dealership to anyone looking to buy a Mercedes. More

by JMRYAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Womboldt. Also A+, Loren Goldstein, Roger Waugh
Aug 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

August 26, 2021

I was pleased with the work but I was not informed of the car rental policy. There is a photo of the steps but that was incorrect. I filled the gas tank and I didn’t have to because I was misinformed. More

by PATTYSUPPERSTAR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Aug 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us this feedback. We will be sure to share your comments with our team. We appreciate your business, Patty.

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