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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

July 31, 2021

Smith motor sales is a first class dealership. I’ve been purchasing new and used cars fir 40+ years. Sales associate Randy Wheeler was the best I’ve ever encountered. Courteous, honest, professional, and do More

by rjwaldron1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler
Aug 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Randy and the rest of our team. We're glad to hear we delivered such a great experience!

Aug 01, 2021 -

rjwaldron1961 responded

My pleasure and look forward to doing business with your dealership in the future!

July 30, 2021

Very nice people! Always an easy time getting any assistance needed and always courteous.. i would recommend Smith Motors to anyone looking for a great car . More

by PBARRETT124
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 30, 2021

Amazingly helpful and accommodating! Nick helped with an issue with my service contract . He also showed me how to fix an issue I was having with my lights. I could not be happier with the service! More

by Msmaureenlynch@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jul 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 30, 2021

Friendly and never felt rushed or pressured. Doing business at Smith’s for 16 years. Travel from New Hampshire. Service and sales departments very knowledgeable and helpful. More

by RCHASE1248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton, Brockton Payette, Dave Penny
Jul 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 29, 2021

Great service, communication and they get you in and out quickly! The car was fixed correctly and promptly, washed and ready to go when I arrived. Will do all my service here from now on. More

by ALLOFUS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jul 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon!

July 29, 2021

Great job. And efficient I never expected to have my car returned so quickly and in such great condition. Nice work thank you for your service More

by LAURARPETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jul 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Laura, it's great to hear that you had such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

July 29, 2021

Had 2 recalls and both were fixed that day and they also left a loner car for us to use while they worked on ours. More

by rowleyrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jul 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 28, 2021

Always treated well and the service is excellent. I DO NOT APPRECIATE BEING FORCED to submit a 25 word narrative on a maintenance visit. I should change my rating over this. More

by Mary Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Jul 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Mary Ann, Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 28, 2021

Loren Goldstein is the best !!!! He has always been so helpful and kind to me … Our family has been doing business with Smith Motors for as long as I can remember, and never had a problem… More

by wendystrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Roger Waugh
Jul 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Wendy, for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and look forward to assisting you with any future vehicle needs!

July 28, 2021

Very accommodating, excellent customer service. David Penney is very professional and answered all my questions. He had everything checked to make sure everything was working in order More

by NCano25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. Dave and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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