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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

October 04, 2024

EXCELLENT CUSTOMER SERVICE KEEP UP THE GOOD WORK AND GOOD SERVICE AND GOOD PRICE ON GOOD VEHICLES More

by HYOUSSEF110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Roger Waugh
Oct 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Smith Motor Sales of Haverhill Inc!

October 04, 2024

Excellent service, fast and efficient. Technically prepared for any questions about the product and excellent price. More

by Adailes mendes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitor Duarte
Oct 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Adailes, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

October 04, 2024

Great service as always thank you for providing the best possible service for my 2 Mercedes Regards More

by ABOLFIROUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2024

excellent service clean surroundings. location is very accessible to surrounding towns. will use smith motors for warranty issues. More

by keyman46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Brockton in sales, Nicholas Klinger
Oct 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 03, 2024

The service and staff were wonderful. I was greeted with a smile. I was treated like family. Thank you. More

by ALYPOPS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Nicholas Klinger
Oct 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2024

They fixed my windshield washer so I could pass inspection. After the car did pass. More

by STANSHURSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Glad we were able to get your windshield washer fixed! Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2024

Roger is sent from above! Chris was a wonderful salesman. He made a couple mistakes but he has sense rectified those problems. So no harm no foul! And Matt was super great. He More

by B. Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt from the Service Center and Chris from the Sales Dept. , Roger Waugh
Oct 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roger, Chris, and Matt met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as a valued customer for many years to come!

September 30, 2024

It has wonderful service employees, that make sure your car is complete before returning it you. Helping you in every way to make your appointment easy. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name , Nicholas Klinger
Sep 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Ann, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 01, 2024 -

Ann responded

Thank you!!!

September 29, 2024

Very professional and friendly service from the Parts Department and Service Department specialists listed below. Many thanks! More

by DROUNTREE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Five Stars for Steve Bergeron and Wayne as well , Nicholas Klinger
Sep 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nicholas, Steve, and Wayne can assist you with in the future, please let us know.

September 28, 2024

Great service for our old 2006 R Class . Kept car longer than expected but wanted to make sure the repair was worth the expense. Communication could have a bit better but overall god exper More

by Mcsully126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Sep 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicholas and our team, and we look forward to working with you again.

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