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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
View Awards

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

July 04, 2021

There was an immediate response to my initial inquiry. The staff was friendly, helpful, and professional. The process was stressless from initial contact to delivery of the car. More

by JOHNGIAMPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Roger Waugh
Report | Print
Jul 05, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Congratulations on your new purchase, John! Please let us know if we can be of any more assistance. We're always happy to help.

July 02, 2021

Very efficient, kind staff. Well spaced comfortable seating. Time and price quote we’re spot on! More

by REBECCAVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Jul 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Rebecca, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2021

Smith is so great. Always very welcoming and got me in same day for service More

by NPARENTEAU1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler, Nicholas Klinger
Report | Print
Jul 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

June 30, 2021

Wonderful experience purchasing the new GLE 350! Dealership was efficient, accommodating, friendly, professional and knowledgeable. Would purchase from Smith motor again. Brockton was very thourogh. More

by MARLENE0312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Roger Waugh
Report | Print
Jun 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Congratulations on your new GLE 350, Marlene! Thank you for taking the time to share your thoughts on working with Brockton. We're glad to hear that Brockton and our team delivered such a great experience! We look forward to working with you again in the future.

June 30, 2021

Efficient and enjoyable experience. The staff was flexible and helpful. Will definitely return! More

by INFO87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein
Report | Print
Jun 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this five-star review. We're happy to hear that our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2021

They did my service quick and right away with no hassles. More

by THEBELANDFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger, Dave Penny
Report | Print
Jul 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 25, 2021

All employees Fantastic .... Very helpful explaining many built in features and optional equipment with all the important safety features that are standard. ... no pressure ... Great buying experience. More

by PETERMURPHY21
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Wolmbolt, Loren Goldstein, Randy Wheeler
Report | Print
Jun 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Peter, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle!

Jun 29, 2021 -

PETERMURPHY21 responded

Great Job!

June 25, 2021

Everyone was so polite and kind. The check in and check out process was a breeze. They supplied me with a loaner and my car was serviced with excellence. More

by CBESHARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler, Craig Tedeschi, Nicholas Klinger
Report | Print
Jun 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

June 24, 2021

Excellent staff Randy and LORAN. It was a pleasure to talk to them. They spoke the truth and very helpful More

by NEVILLE8790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Roger Waugh
Report | Print
Jun 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with both Randy and Loren here at Smith Motor Sales of Haverhill Inc.

June 24, 2021

Very friendly willing to work with all their customers enjoyed my day there thank you have a good day More

by WADE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Jun 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Wade, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

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