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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

September 21, 2024

Mark was great took his time to go over all the features and explained all the apps. More

by RROY594371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Womboldt, Roger Waugh
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Sep 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Mark and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 21, 2024

The service that I received from Smith Motor Sales of Haverhill Inc was professional, honest, fair & thorough. I highly recommend them and glad that I made the choice to do business with them! More

by ANITA.BURNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Sep 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Anita, Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

September 20, 2024

Excellent service, very professional. All worked was explained and perfomred as promised and on schedule. Was kept well infomed of status of work being done. More

by david.soltys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
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Sep 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

David, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2024

Marc was excellent in his approach to selling; no pressure. He was also a big help with after-the-sale service/help. More

by EdSTRENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Sep 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Ed, we are very happy to hear that Marc provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2024

Extremely positive experience. The dealership provides prompt, professional, and courteous service. Charges for both labor and parts are fair, reasonable and very competitive. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Paul, and don't hesitate to let us know if we can be of further assistance.

September 17, 2024

Addressed my recall in record time - no appointment required - always very satisfied with Smith Motors service and their personnel. More

by RGEISSERHCWS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
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Sep 17, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the five-star review. We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit.

September 16, 2024

Exceptional service and knowledgeable staff. Brock was outstanding and demonstrated great patience and empathy We would highly recommend Brock and Smith Motors. More

by roberthenderson9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
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Sep 16, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Robert, for choosing Smith Motor Sales of Haverhill Inc!

September 14, 2024

The service was excellent and Nick did a great job. We were offered a loaner which turned out great. Thanks More

by CMARHEFKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
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Sep 16, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Nicholas and our team. We're glad to hear we delivered such a great experience!

September 14, 2024

They put a new software and the car was worse when it was and they didn't want to cover my engine warranty More

by enderthen2007
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
Report | Print
Sep 19, 2024 -

Smith Motor Sales of Haverhill Inc responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 13, 2024

Great help from Brock in ordering my new E Class car and showing me all the items and how to work them when my car was delivered. More

by RICHARDBAS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Nicholas Klinger
Report | Print
Sep 13, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience, Richard! We sincerely value your business and look forward to your next visit.

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