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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

August 28, 2020

Service is great. Have worked with Craig, Nick and Wes. All were and are very professional. Any concerns that I might have had were satisfied to me More

by GDEKEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Roger Waugh
Aug 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 27, 2020

The service department is always quick with friendly service. My car picked up and brought back to me with service done and cleaned within a few hours More

by DSIMARD2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Aug 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

August 26, 2020

Brockton was very helpful in purchasing my vehicle. Service department helped to get my mercedes me app working properly to start and unlock my car. Thank you. More

by cangelesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Roger Waugh
Aug 26, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

August 26, 2020

I had an excellent service appointment recently. Nick was very professional and had my rental ready when I arrived. He kept me updated on the status of my vehicle. I’m happy with my experience at the s More

by joannav78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Aug 26, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 24, 2020

I went to this location for airbag recall & I also had my breaks replaced & the service was great & professional. I even got a loner which was awesome. More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Aug 25, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 21, 2020

I have been a customer of Smith Motors for at least twenty years. I have bought five Mercedes Benz cars there, and I always have my cars serviced there. The dealership has always provided excellent ser More

by peterandelaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger, Dave Penny
Aug 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Peter, for taking the time to share your thoughts on working with our team. We're glad to hear we consistently deliver such a great experience!

August 20, 2020

Appointment on time and good service everyone is ready to take care you and your car and service very fast I recommend it my self overall good service. More

by GHAVPENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

August 20, 2020

Ml350 and e 250Great prompt service Good communication Ml350 and e 250 Great prompt service Good communication Loaner car was great car cam back clean. Craig did a good job of communicating issues t More

by BOB.NARDELLA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Bob, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 18, 2020

Great service. They picked up my car same day I reported issue and it was ready the next business day. Covered under warranty. And I received a loaner car. More

by rcampbell13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Aug 19, 2020 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

August 17, 2020

All of the Service Men that I’ve had the opportunity to work with while servicing my GLA have shown the utmost respect and sincerity not only ensuring 100% worry free service of my car but also a concern o More

by JJOHNSON82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Craig Tedeschi, Nicholas Klinger, Dave Penny
Aug 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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