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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

March 31, 2020

Love Smith Motors! They are wonderful from Sales to Service! Staff is incredible! Highly recommend this Mercedes Benz dealership! Only place that I will go! More

by Forevermeg22
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Mar 31, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your wonderful review and recommendation! We are so glad that we had the opportunity to work with you, and we are thrilled that you have had consistently excellent service here at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else!

March 27, 2020

They met all the requirements needed for my service on my Mercedes Benz and they have a quality staff of people that work there I couldn't be more satisfied More

by DOCTORPLUMBER.HVAC
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Mar 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 27, 2020

This is my first Mercedes-Benz that I ever purchased. I’m very happy with it, looks pretty much brand new, only a couple minor imperfections that are being taking care of. Everyone is very nice, especi More

by joannav78
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein, Roger Waugh
Report | Print
Mar 29, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us, Joanna. We are delighted to learn about your positive experience with Brockton and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 25, 2020

Marvelous Every single person I dealt with is a true professional. It is an outstanding team from every angle. The truly provide world class service in every si More

by NAJI.WAKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Charles Chadder
Report | Print
Mar 25, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello Naji, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2020

For the amount they charge for the repairs and maintenances, i think the customer service is not good. The dealer not call you when them finish the work. More

by B.
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
Report | Print
Mar 21, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very sorry to hear that you were not satisfied with the service here at Smith Motor Sales. If you wouldn't mind reaching out to us directly, we would like to learn more and see what we can do to turn it around for you.

Apr 11, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very sorry to hear that you were not satisfied with the service here at Smith Motor Sales. If you wouldn't mind reaching out to us directly, we would like to learn more and see what we can do to turn it around for you.

March 19, 2020

Service was exceptional. It was easy to make the appt, I was greeted warmly, and the repair was completed quickly. Thank you to Nick. I will be back. More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Mar 20, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Barbara. Quality customer service is always our number one priority, and we're happy to hear that Nick and the rest of our team met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

March 16, 2020

Nick in service is excellent! He really helps customers understand what is going on with the vehicle. I’ll choose to service with Smith because of him. More

by JAMIERANDAZZO
Recommend Dealer
Yes
Employees Worked With
The techs are great too! , Nicholas Klinger
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Mar 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Jamie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that Nick was such a great help to you. Thank you for your business and we look forward to seeing you again.

March 14, 2020

I was very pleased with my service everyone was very courteous! Never had a problem from the first call to the day I went in for service! Thank you,Dot Early More

by HOTDOTEARLY
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Mar 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

March 13, 2020

Super folks. Super dealership. Thanks Smith Motors!!!! These people are very service oriented. Took care of me in record time- no waiting for an appointment- quick handling of my scheduled service. Kud More

by RONTROM
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Mar 14, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2020

Great, competent and friendly service. Have been going for 20 years and have not been disappointed. I feel my car is in good hands there. More

by RMUSMANN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger, Dave Penny
Report | Print
Mar 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi , Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Smith Motor Sales of Haverhill Inc.

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