Smith Motor Sales of Haverhill Inc

Great Service I had a problem with a tire; brought it to a "big name tire center" and they told me not only that the tire could not be fixed but, because of 4Matic, I had a problem with a tire; brought it to a "big name tire center" and they told me not only that the tire could not be fixed but, because of 4Matic, all 4 tires would need to be replaced. It didn't sound right. I brought it to Smith Motors, where I bought vehicle and they fixed tire (nail in it) at no charge. I should have brought it there in first place. Great service and experience. More

Great service and friendly costumer service, on time for appointment the wait room was really comfortable and management answers all my questions with out any problem Craig was very professional and communi appointment the wait room was really comfortable and management answers all my questions with out any problem Craig was very professional and communicative. More

Service Did what i asked in a courteous and prompt way. Accommodated my time requirements. Kept me informed on their progress,. Answered all of my questions. Did what i asked in a courteous and prompt way. Accommodated my time requirements. Kept me informed on their progress,. Answered all of my questions. More

The issues were completed in a reasonable amount of time. The employees are what make me a return customer. Personable and knowledgeable. Thank you. Diane were completed in a reasonable amount of time. The employees are what make me a return customer. Personable and knowledgeable. Thank you. Diane More

The salesman Randy Wheeler was patient, thorough, easy to work with and make the process effortless. The best car buying experience I’ve ever had. work with and make the process effortless. The best car buying experience I’ve ever had. More

Always great service, and very convenient. Rental is always very helpful. Paid a $10 fee which I do not believe I have paid before but may be a new policy in place. always very helpful. Paid a $10 fee which I do not believe I have paid before but may be a new policy in place. More

New car This is the second time getting a new car there, people are great, especially Loren Goldstein! I would highly recommend going there. Everyone is ver This is the second time getting a new car there, people are great, especially Loren Goldstein! I would highly recommend going there. Everyone is very nice! More

New Car...for me I drive by.a different MB dealer every day on my way to work. But when I went into the Smith dealership, I immediately felt relaxed and the entire pro I drive by.a different MB dealer every day on my way to work. But when I went into the Smith dealership, I immediately felt relaxed and the entire process was low key, easy and well done. Thank you! More

Always very welcoming, friendly, courteous and reliable service. Thank you Nick Klinger! You are the best! Always a nice place to drop my. At for service. service. Thank you Nick Klinger! You are the best! Always a nice place to drop my. At for service. More

SUPER EASY AND EFFICIENT I thought my visit was super seamless, easy and you got my car done much sooner than I expected! It was a campaign that I got from Mercedes that I had I thought my visit was super seamless, easy and you got my car done much sooner than I expected! It was a campaign that I got from Mercedes that I had completed so it was not a major service. But the dealership was so easy to work with! More