Smith Motor Sales of Haverhill Inc

Outstanding service. Everything about my visit was outstanding from the moment I arrived until I left. Nick is very professional, courteous, knowledgable and helpful. I w Everything about my visit was outstanding from the moment I arrived until I left. Nick is very professional, courteous, knowledgable and helpful. I would not go anywhere else for service or sales. More

Recall schedule for change of recall item (airbags) Always when my car needs service , either schedule or unexpected, I am served with so much respect, always willing to help and answer any questions I Always when my car needs service , either schedule or unexpected, I am served with so much respect, always willing to help and answer any questions I have and very accommodating to my time needs. Thank you for such a wonderful staff! More

Services Very professional staff,make yourself feel comfortable and they are very accomodating from the time you inside to talk to service manager till the end Very professional staff,make yourself feel comfortable and they are very accomodating from the time you inside to talk to service manager till the end More

Fantastic experience purchasing my GLE 350 Mercedes Benz Randy Wheeler was extremely helpful in providing information about the GLE 350 and then getting the car ready and papers to sign for me to purchase t Randy Wheeler was extremely helpful in providing information about the GLE 350 and then getting the car ready and papers to sign for me to purchase the car at Smith Motor Sales. Additionally, Loren Goldstein handled all the paperwork and made it phenomenally easy to for me to sign the documents for purchasing my GLE 350. All the employees I encountered at Smith Motor Sales were very professional and nice, and I would definitely recommend Smith Motor Sales to anyone looking for a vehicle to purchase. More

Service A @ 10K miles Easy to make appointment to meet my schedule. Service completed in time promised Car was washed and ready to go. Very friendly staff. Comfortable Easy to make appointment to meet my schedule. Service completed in time promised Car was washed and ready to go. Very friendly staff. Comfortable customer waiting area. More

Above and beyond. I came in to have my car serviced and to get 4 new tires. In addition I had some minor damage to the rear bumper. I worked with Craig in service and I came in to have my car serviced and to get 4 new tires. In addition I had some minor damage to the rear bumper. I worked with Craig in service and he ensured that all the work go done on time, and then referred an excellent body shop for me to have fix the damage. He coordinated them coming to see the car while it was at the dealership and made sure I had everything I needed to complete all of the repairs. Great customer service. Makes me want to have all of may cars service here. More

On time performance. Work was done professionally and on time. The dealership always makes you feel special. The service techs knew immediately what was causing my dashbo Work was done professionally and on time. The dealership always makes you feel special. The service techs knew immediately what was causing my dashboard light to go on. More

Best experience possible from beginning to end. This is my second lease with Smith Motors of Haverhill. As with my first lease, the service provided by Brockton Payette was absolutely exceptional. H This is my second lease with Smith Motors of Haverhill. As with my first lease, the service provided by Brockton Payette was absolutely exceptional. He answered all questions, provided ample and thorough information and choices. Any request was immediately attended to, and he provided all with the utmost courtesy and professionalism. I don't believe he could have done more. More

Fast Exceptional Service Needed to have service on my vehicle for a minor issue, and the service team at Smith Motor was able to take me in right away, even though I did not h Needed to have service on my vehicle for a minor issue, and the service team at Smith Motor was able to take me in right away, even though I did not have an appointment. Always friendly and professional. More

faulty wiper good place we purchased four cars from this dealership in the span of 7 years. we deal with them mainly for the good quality of service and the prox good place we purchased four cars from this dealership in the span of 7 years. we deal with them mainly for the good quality of service and the proximity to where we live More