Smith Motor Sales of Haverhill Inc

Smith is great working through some difficult items and recalls. Good to have Wes back. recalls. Good to have Wes back. More

Smith made the process of buying my vehicle and registering it quick and efficient. When I picked up my vehicle it was pristine. Mark took the time to show me the vehicle's features. All in all a g registering it quick and efficient. When I picked up my vehicle it was pristine. Mark took the time to show me the vehicle's features. All in all a good experience. More

Service dept was great. They diagnosed by tire issue quickly however since a replacement tire was not readily available they set me up with a loaner car for 2 days which was They diagnosed by tire issue quickly however since a replacement tire was not readily available they set me up with a loaner car for 2 days which was greatly aporeciated More

Been going there for 3 years . They are very professional and caring . Would recommend them highly They are very professional and caring . Would recommend them highly More

This was the most chill car buying experience I have ever had. I will recommend them to everyone I know. had. I will recommend them to everyone I know. More

Very smooth transaction in and out with the loner. Very pleasant to deal with. Good coffee too. Very pleasant to deal with. Good coffee too. More

Roger and his staff were super friendly and extremely helpful. There was absolutely no pressure, and delivered exactly what we were looking for at a very competitive price. And after the sale service, helpful. There was absolutely no pressure, and delivered exactly what we were looking for at a very competitive price. And after the sale service, was nothing short of wonderful. I would highly recommend Roger and Smith Motors if you are looking for a Mercedes. More

Fast service for “stuck” alarm on my 2017 E300. Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated th Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated that it was not. He said they reset the alarm system. The alarm was triggered by the side viewing sensors as I squeeze between a car and a school bus to get into a parking area. When I had cleared the school bus, the alarm continued and then ran for roughly an hour while I brought the car into Smith. Thank you for the fast service. More

From drop off to pickup, the service team was professional, courteous and communicative. They efficiently resolved an issue that one service center couldn't resolve and another refused to even tr professional, courteous and communicative. They efficiently resolved an issue that one service center couldn't resolve and another refused to even try. So happy to have my car back and my issue clearly in the rear view mirror. I highly recommend this dealer for your service needs. They've handily earned my business. More

Best dealership I have ever experienced in over 50 years of owning automobiles. From sales to service, they go above and beyond what I would expect. of owning automobiles. From sales to service, they go above and beyond what I would expect. More