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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,310 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,310 reviews

January 02, 2025

Personable low and no pressure sales. Huge inventory. Great service. Clean and comfortable waiting area. More

by LORDW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Womboldt , Charles Chadder
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Jan 02, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Smith Motor Sales of Haverhill Inc are glad to have you as a customer.

January 02, 2025

The best car buying experience I’ve had. I will be a repeat customer. Thanks More

by Chiachio513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein
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Jan 02, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Please let us know if we can be of any more assistance.

January 01, 2025

Jeff, my service rep was amazing! great communicator, no hard upsell on services, but provided clear considerations for possible service and/or ensure whoever was servicing my car ha More

by Thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 02, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Thom, for your kind words for Jeff and for taking the time to leave us this wonderful feedback!

December 31, 2024

Fantastic people with a great reputation I have been there for service and sales, recently bought a used car from them. Mark in sales is awesome. I highly recommend them for all your Benz needs More

by ABELSKY888
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
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Jan 02, 2025 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Mark and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

December 30, 2024

Everything was very timely and Service Manager fix the volume on the car phone. Thank you don More

by Donwalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Dec 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 30, 2024

Great service. very courteous staff.quick response.thanks for cleaning my car too!I got my car back on the same da!Christmas Eve! More

by starsign1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Didn't cat h name
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Dec 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

December 29, 2024

Dealership is outstanding attention to detail is great. Smooth transaction and made buying out of state easy More

by wjsturgill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitor, Brockton Payette
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Dec 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Smith Motor Sales of Haverhill Inc!

December 28, 2024

Wes is the BEST ! !! He knows. Cars, adjusters and remembers people and cars ! Smith … don’t loose him !!!! More

by BARBS1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WES, Nicholas Klinger
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Dec 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Wes and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 28, 2024

Friendly atmosphere, knowledgeable, care about the customers needs first and foremost., and I would recommend their services to a friend. More

by JGROSSWORNUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Dec 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 27, 2024

Service Advisor Rob Flores was great to work with. I will definitely be bringing my car to Smith Motor Sales for service from now on. More

by Keith Mokler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Flores
Report | Print
Dec 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Keith. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

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