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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,208 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,208 reviews

October 10, 2024

We have been customers of Smith Motors for over 25 years because their sales, service and general customer support is excellent. Their service is fast and efficient and the communication is great. We highly More

by flanagan.karen.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Karen Lynn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

October 10, 2024

All of the staff are friendly. Good communication. I had a bad experience at the Mercedes dealer in Manchester, NH and I am very happy with Smith in Haverhill, MA. I drive out of m More

by SUSAN.SEWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

Susan, Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. Nicholas and our team appreciate your business and hope to see you again soon!

October 09, 2024

Great dealership with wonderful staff. Although I purchased a new car elsewhere, I would not hesitate to recommend Smith motors to anyone seeking a new Mercedes More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Sandy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

October 08, 2024

Brockton always comes through quickly. Service dept, Matt ? was also quick and professional. The whole team is great! More

by donnadevito1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department, Donna! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 07, 2024

Always great to work with the staff at smith motors! They are very attentive and courteous! More

by JOANNECDUBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Crow
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Oct 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Joanne, We are very happy to hear Billy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 07, 2024

Great service and dealership. Nice people. Great loaner program. Love these guys and their service More

by FFAY515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. Nicholas and our team appreciate your business and hope to see you again soon!

October 06, 2024

Never have a problem, getting a service appointment and all the service that I have had done to the vehicle has been above excellent that is a great dealership to be associated with More

by CSKIWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 04, 2024

Great service as always thank you for providing the best possible service for my 2 Mercedes Regards More

by ABOLFIROUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2024

excellent service clean surroundings. location is very accessible to surrounding towns. will use smith motors for warranty issues. More

by keyman46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and Brockton in sales
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Oct 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2024

EXCELLENT CUSTOMER SERVICE KEEP UP THE GOOD WORK AND GOOD SERVICE AND GOOD PRICE ON GOOD VEHICLES More

by HYOUSSEF110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Smith Motor Sales of Haverhill Inc!

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