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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

October 06, 2023

Awesome service! Everyone very professional! Explained everything in detail… friendly staff. Timely and efficient and my car looked great! More

by LINDAEARLE063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Oct 06, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team, Linda. We're glad to hear we delivered such a great experience!

October 06, 2023

Always do a great job and no matter the service manager always professional and take great care of me Work is done when promised More

by TOM4041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 06, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 05, 2023

This dealership was clean and professional, the staff was very attentive and helpful the work was done promptly while I waited. Thank you More

by FRECHETTE0
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 06, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 05, 2023

Doing business with Smith Motors is always a pleasure. Our recent problem was resolved accurately and expeditiously. Wes, Matt, and Nick are always very friendly and responsive. I highly recommend Smith M More

by MYOUNG3235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Matt and Nick
Report | Print
Oct 06, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

October 05, 2023

From phone conversation all the way to F to Face meeting they were courteous and kind The person I had the meeting with was Wesly and he is a service manager Great team More

by ANNMATHEW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weslu
Report | Print
Oct 06, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 05, 2023

They took good care of me on a warranty issue and helped me a lot with a loaner car. Everyone very professional More

by Wanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 05, 2023 -

Wanderson responded

it is me William Anderson

Oct 05, 2023 -

Wanderson responded

no further response

Oct 06, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

October 04, 2023

Great staff and very responsive. The Dealership was clean and inviting. The Service department explains everything clearly. Great atmosphere. More

by bill.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Oct 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Bill, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

October 03, 2023

The staff were helpful and communicative! I appreciated the updates and text reminders. Glad they were open Saturday for pick up. More

by Bellebean7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh
Report | Print
Oct 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 02, 2023

This dealership always goes above and beyond . I know I will be well taken care of when I bring my car in. More

by JBRANGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 30, 2023

Professional , customer friendly staff, receptive to your concerns and proceeds to fix them. Highly recomemend. More

by NANCYSCIMONE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Nicholas Klinger
Report | Print
Sep 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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