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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

June 01, 2023

Rim repair was better than expected! Very happy with the repairs that were done to my new car More

by SCOPPOLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein
Report | Print
Jun 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Ben, Brockton and Loren appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 30, 2023

Everyone was understanding and caring. The service department was outstanding. Big shout out to the sales manager. More

by russomadbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Jun 01, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 28, 2023

Great customer service, specially from Mr. Tedeschi who immediately solved the problem we had with the car. More

by csverdaguer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
May 28, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 27, 2023

Very helpful was able to get in quickly for a tire change. Great customer service. More

by CRYSTLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
May 28, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

May 26, 2023

Smith Mercedes took my GLK350 in on short notice and repaired it in time for the long weekend. I can always depend on them for prompt, quality service. Thanks More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Report | Print
May 28, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

May 25, 2023

Randy Wheeler pulled out all the stops on showing me a car. Helped me feel extra special in my purchase decision at Smith. Many thanks and I’ll keep coming back! More

by KatieCar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Roger Waugh
Report | Print
May 26, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Katie, for your excellent review! We are so glad that Randy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 23, 2023

The service department as well as the sales Manager were extremely helpful and understanding. Class A service More

by russomadbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
May 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad Craig was able to help, and we hope to see you again!

May 20, 2023

Very good service nice and courteous and helpful in any. I would I would return to this. More

by DNH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh
Report | Print
May 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2023

Brock, Loren & Roger went out of their way to not only find the right car for my daughters first car, they had it ready in record time so she could be surprised as soon as possible! Outstanding customer s More

by KatieCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Report | Print
May 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Brock and our team here at Smith Motor Sales of Haverhill Inc. Congratulations to your daughter on her new vehicle! We appreciate your business and hope to see you again soon!

May 21, 2023 -

KatieCar responded

Sure thing! I’ll see you guys later this week to look at a car for myself!

May 18, 2023

Very professional and attentive. Matthew explained with detail the whole step of the way of the service my vehicle need it in order to be running smooth again. More

by ELITE1.ELECTRIC@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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