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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

March 03, 2023

From the beginning of making the appointment to the end of the service rep was on top of things. Thank you . More

by BVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Mar 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Nicholas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

March 03, 2023

Employee was very nice and respectful . they treated very nice and answered all my questions. More

by Yaris Guillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Yaris, Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 02, 2023

Marc Womboldt was great and the entire process of buying my new car was easy and enjoyable. More

by LAHESSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Womboldt, Loren Goldstein
Mar 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. Marc and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 01, 2023

Smith Motors has an excellent service department. They are knowledgeable, cordial and efficient. They explain the work do one and stand behind it. Great job. More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 01, 2023

Handled the matter efficiently. Thanks very much for getting me in and out. Over and out. More

by Xixo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick.
Mar 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

February 27, 2023

I had a repair that left me unable to drive my MB. I scheduled to have it dropped off for repair. AAA dropped it off on Saturday picked up the loaner vehicle. The major repair was completed on Tuesday More

by HARLEYDAVID
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Feb 27, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

February 24, 2023

This is my sixth the offer Mercedes-Benz automobile I have owned. While I’ve had service in multiple different states, and via multiple different dealerships, Smith motors always does an outstanding job. More

by JOSEPH_VOICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Feb 26, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business, Joseph, and hope to see you again soon!

February 24, 2023

Never any issues! Customer service is #1.Service is effortless! Professional and friendly! Love Smith Motors! More

by RIKER705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh
Feb 26, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

February 24, 2023

Excellent service, done quickly, comfortable atmosphere, done very quickly, right on time appointment at 11 am …car went in exactly at 12 More

by ELLEN.BURNSCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Feb 26, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

February 24, 2023

Outstanding team of service professionals that make getting the car serviced easier than any other car service experience More

by PBMCMANUS100
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Nicholas Klinger
Feb 26, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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