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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

February 13, 2023

All of the staff are Professional, helpful, courteous. I would recommend this location to everyone! More

by E_DELACRUZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Feb 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

February 12, 2023

Services needed were explained and suggestions were made. Work was done in a timely manner. More

by CONCHASE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Report | Print
Feb 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 11, 2023

excellent service - Staff actually cares about the customer and their experience. these are truly Mercedes-Benz quality folks More

by gnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Feb 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 09, 2023

Extremely accommodating and Bill the technician was very knowledgeable and nice. They do not pressure and do not oversell. More

by TRACEY.ENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crow, Randy Wheeler
Report | Print
Feb 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Tracey. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2023

fast, courteous and always accommodating. I always leave satisfied and happy. Every question gets answered and useful suggestions are made. More

by MCPARKER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Feb 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 08, 2023

Smith service does a professional job. The service men are helpful and informative. Take you when needed More

by SMCEVOY725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Nicholas Klinger
Report | Print
Feb 09, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 06, 2023

This dealership was very attentive, professional, responsive, friendly, and definitely exceeded my expectations. They took me in immediately and were able to solve my problem quickly and at the lowes More

by Jloeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Feb 06, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 05, 2023

I went in to service my car and met salesman Brock and asked to see what was available. Brock offered excellent customer service - he listened to what I said I wanted. The entire process was EASY - transa More

by Shirlster1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Roger Waugh
Report | Print
Feb 06, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. I'm glad to hear that Brock was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 04, 2023

The dealership was nice. Sakes people were friendly. It was clean and warm inside. Thank you More

by LAPLANTE89
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler
Report | Print
Feb 05, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. I'm glad to hear that we were able to assist you and that you had such a positive experience.

February 03, 2023

I am happy with the people who work there as well as the quick turnaround time of my car. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Feb 05, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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